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Transferring all incoming calls to a cell phone on request


penta s.r.l.
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Is it possible to let the pbx automatically transfer all incoming calls to a cell phone on request?

 

Scenario:

The incoming trunk send calls to extension 60.

60 is an Auto Attendant that after the welcome message, redirects to account 70 (an Hunt Group).

 

Is it possible to tell the system (via a Service Flag for example) that all calls must be redirected to an external number (or registered cell phone) instead of the 70 account?

This should happen after the welcome message has been played.

 

Thank you.

 

--

Nicola M.

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Is it possible to let the pbx automatically transfer all incoming calls to a cell phone on request?

 

Scenario:

The incoming trunk send calls to extension 60.

60 is an Auto Attendant that after the welcome message, redirects to account 70 (an Hunt Group).

 

Is it possible to tell the system (via a Service Flag for example) that all calls must be redirected to an external number (or registered cell phone) instead of the 70 account?

This should happen after the welcome message has been played.

 

Thank you.

 

--

Nicola M.

You have to do 2 things here

  • Create a service flag that has proper time settings based on your requirements.
  • In the AA 60, there is a Night Service section. Put the service flag account number that you just created under "Service Flag Account" field & the cell phone number under "Night Service Number" field

 

This will send the call to cell phone without playing welcome message. If you want to play a welcome message, then follow the similar steps to send the call to an IVR node first (instead of cell phone), play a message and then out to cell phone.

 

If you just want to play an greetings, then you can use the IVR page on the AA account.

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  • 2 weeks later...
You have to do 2 things here

  • Create a service flag that has proper time settings based on your requirements.
  • In the AA 60, there is a Night Service section. Put the service flag account number that you just created under "Service Flag Account" field & the cell phone number under "Night Service Number" field

 

This will send the call to cell phone without playing welcome message. If you want to play a welcome message, then follow the similar steps to send the call to an IVR node first (instead of cell phone), play a message and then out to cell phone.

 

If you just want to play an greetings, then you can use the IVR page on the AA account.

Is this working in pbxnsip v3 too?

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