olecoot Posted September 17, 2010 Report Share Posted September 17, 2010 We are testing version pbxctrl-centos5-4.1.0.4031 and have come across two issues dealing with recording. 1. The record all feature appears to be broken in this release. I have tested this using the following settings: Recording default for this domain: all on Account Recording: default Recording default for this domain: all on Account Recording: all on Recording default for this domain: all off Account Recording: all on In each scenario, there is no recording created. 2. Recording does work if I use the *12 code. However if I have more that one email address defined for the account, the second email address will receive the recording attached as a zero byte file. The first email address in the list is the only one that receives a playable recording. Are these known issues and are they actively being worked on? Is version pbxctrl-centos5-4.1.0.4031 the latest RC? If not, can you provide a link to the newest release please? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted September 17, 2010 Report Share Posted September 17, 2010 these known issues as well with the voice mail, what happens is the PBX send its only to the 1st email address, the issue was in version 3 as well, Ive actually had one version in version 3 that didnt have this bug Quote Link to comment Share on other sites More sharing options...
pbx support Posted September 19, 2010 Report Share Posted September 19, 2010 these known issues as well with the voice mail, what happens is the PBX send its only to the 1st email address, the issue was in version 3 as well, Ive actually had one version in version 3 that didnt have this bug Did you try recent .4.2 version - http://pbxnsip.com/protect/pbxctrl-centos5-4.2.0.3923? Quote Link to comment Share on other sites More sharing options...
olecoot Posted September 22, 2010 Author Report Share Posted September 22, 2010 Did you try recent .4.2 version - http://pbxnsip.com/protect/pbxctrl-centos5-4.2.0.3923? I will now. Quote Link to comment Share on other sites More sharing options...
olecoot Posted September 22, 2010 Author Report Share Posted September 22, 2010 I will now. Recordings are being made, and placed in the specified directory. But they are not being emailed out. Alerts, CDR and *12 recording are being emailed but not auto-recorded calls. Quote Link to comment Share on other sites More sharing options...
pbx support Posted September 23, 2010 Report Share Posted September 23, 2010 Recordings are being made, and placed in the specified directory. But they are not being emailed out. Alerts, CDR and *12 recording are being emailed but not auto-recorded calls. There is a global setting on the pbx.xml file called "send_recording". This has be be set to true for you to get the emails. Quote Link to comment Share on other sites More sharing options...
olecoot Posted October 5, 2010 Author Report Share Posted October 5, 2010 There is a global setting on the pbx.xml file called "send_recording". This has be be set to true for you to get the emails. It is set to true. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.