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Calls not going to ANI in the domain


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We have around 20 domains hosted on our PBX. Recently we have set up a new customer, brand new domain, with two extensions and two ANI (DID) numbers assigned to those extensions. The problem we are seeing is that incoming calls to one DID number work fine while the other, second number, does not. Incoming call on a trunk doesn't know where to send calls even though the number is defined in the extension for that domain. All our other numbers in separate domains work fine only this one does not. Totally confused! Can someone offer any insight?

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