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Unfortunately, the support web site is geared toward the snom phone and not conducive to PBXnSIP. The MAC address of an affected phone is necessary to open a ticket. We do not use snom phones at this time.


Also, all of my open tickets are now missing. I realize that PBXnSIP is no longer PBXnSIP but there should be a way to open a support ticket without having to enter an snom phone MAC address.

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