Jump to content

Recommended Posts

Posted

a lot of times when i get a call that is redirect to a cell i will hear like the person is pressing DTMF buttons, and few time i asked are you dialing and the answer was NO,

 

also few times i have called into the IVR and used the calling card to place an outbound international call and the other party asked me if i am pressing buttons cause every few seconds the other party heard as i would dial numbers on my phone,

 

Did any one experience the same issue ?

Posted

Well, someone is "transcoding" DTMF tones. It could be the PSTN gateway, or even the PBX. The problem is that for example the PSTN gateway cannot know if someone down the path wants to receive out of band DTMF tones, so it does it anyway.

 

DTMF is a big problem in VoIP. Unfortunately there is no good answer what to do.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...