cfcs Posted November 7, 2007 Report Share Posted November 7, 2007 I'm looking for some tips on how to hand this situation. At times we have multiple calls comming in and the receptionist will put the first call on hold then pick up the second call. She then has a hard time getting back to the fist call and sometimes ends up dropping all calls on hold. With no caller id it's hard to identify the callers on hold. Suggestions will be appreciated. Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.