marsbewohner Posted June 24, 2011 Report Share Posted June 24, 2011 Hi, we're twiddling since a few months with the integration of the Snom Meetingpoint into SnomOne. The current setup is like this: - SnomOne latest release (atm 4.2.1.4025) - MeetingPoint latest release (atm 8.4.31) The meetingpoint is configured like a normal extension, has its number assigned and everything works so far, we can make and receive calls etc. But the thing is, whenever we make an outgoing call, we can't hear the other party but they can hear us. When they call in everything works and both sides can hear the other ones. For testing purposes we changed the MAC adress and assigned the account to an unused 870, which worked as expected and we have audio no matter which party calls the other. We also had the Meeting Point already in RMA and got a new one, but the behaviour stays the same, still no audio on outgoing calls. The extensions account has been deleted, reconfigured, reset etc without any positive impact. Any ideas? Quote Link to comment Share on other sites More sharing options...
pbx support Posted July 5, 2011 Report Share Posted July 5, 2011 On the PBX there is nothing specifically different for meeting point vs a regular snom phone. http://kiwi.pbxnsip.com/index.php/One-way_Audio has few general pointers on why one-way audio can happen. Quote Link to comment Share on other sites More sharing options...
gotvoip Posted July 5, 2011 Report Share Posted July 5, 2011 If the wiki page does not help can you attach a couple pcap traces where one is outbound that does not work and one is inbound. thanks, Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 6, 2011 Report Share Posted July 6, 2011 RMA would probably not help as this looks pretty much like a software issue. Did you plug and play the device? At first glance, it sounds like a problem with the SRTP. Are you using UDP transport layer and have SRTP turned on? Anything in the log like "Wrong SRTP MAC"? Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted July 6, 2011 Author Report Share Posted July 6, 2011 Hi, sorry for not responding earlier here. I also posted this in the Snom device section in the other forum and I'm in contact with madigan. The system is currently configured to use TLS with SRTP, and the codec settings were set to auto. From the traces madigan could isolate that the issue with the outgoing calls were related to codec detection, if we nail the codec for the trunk + the MP to a fixed one it works, if we set it to auto it will fail for outgoing calls -> no voice. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 6, 2011 Report Share Posted July 6, 2011 Maybe just limit it to G.711. Maybe for some reason it will prefer something like G.722 or linear, and has some interop problems. G.711 should be simple and always work. Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted July 6, 2011 Author Report Share Posted July 6, 2011 Maybe, but no matter it should still work in auto mode as it does for the other devices, the codebase should be the same, shouldn't it? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 6, 2011 Report Share Posted July 6, 2011 In an ideal world... But I know the Meeting poing has (obviously) a different media stack at the bottom, so that might explain why some codecs behave differently... Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted July 7, 2011 Author Report Share Posted July 7, 2011 In an ideal world... Let's see what the device support will come up with... Quote Link to comment Share on other sites More sharing options...
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