SFX Group Posted July 3, 2011 Report Share Posted July 3, 2011 Hi all I think this might be a routing issue..... 2008 64bit (SNOM ONE installed) XP 64bit with 3CX softphone iPhone with 3CX softphone All internal stuff works, calls to each extension, voice mail etc.. I can even dial into the DID and it will router to EXT10 (as expect) showing the caller ID from the mobile (Rogers), this works perfectly. However when i try to dial out from Extension 10 to the mobile (on Rogers), the call gets there, shows the DID number (as expected), however once the mobile starts to ring, the 3CX softphone doesn’t change to the REAL ringing tone, after the mobile picks up, the call is dropped on the mobile in 2 seconds (no sound) and the 3CX softphone just says connected. Heres the call log below, i will add, there’s a firewall with a router with the external IP on it (see below for IP setup). BELL PPPOE <-----> STATIC IP (3COM router) 10.0.0.1 <---> 10.0.0.2 (3COM firewall) 192.168.1.11 <-----> 192.168.1.63 (SNOM ONE via Server 2008) I have a feeling its the last part of the log that gives this away with it showing 10.0.0.2, any idea how to change this in SNOM to hard code to the static IP address? log.txt Quote Link to comment Share on other sites More sharing options...
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