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Posted

Hi, I'm using a spitfire trunk with a 10 number DID range;

 

The numbers are 0121XXX7890 - 7899

 

Currently I have sent the incoming trunk with !([0-9]{3}$)!\1!u!777 set in the SEND CALL TO EXTENSION field

 

I have set up aliases for extensions so

 

extension 100 has an alias of 890 i.e.

 

100 890 44121XXX7890

101 891 44121XXX7891

102 892 44121XXX7892

 

etc

 

But it won't work.

 

In the system log it shows

 

Domain trunk Spitfire@XXX.XXX.XXX.XXX could not identify user for 44121XXX7860

 

What have I missed??

Posted

The alias field isn't used to match the inbound calls you have to set the account number field for that. So if your account number is 40 and your DID is 5551212 you would put 40 5551212 in the account number field.

Posted

The alias field isn't used to match the inbound calls you have to set the account number field for that. So if your account number is 40 and your DID is 5551212 you would put 40 5551212 in the account number field.

 

Tried that before and it didn't work, thanks for the suggestion. I've found the solution from this thread.

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