djanjic Posted February 23, 2007 Report Share Posted February 23, 2007 I am not sure that this is a correct forum, it may be better having it in a general setup, but here it is. I am little stuck with the following. Small customer has two incoming phone lines wants to handle the calls in the following manner. ? call comes in and goes directly to a hunt group, first extension 100 and then 101. ( no problem here) In other words they want a human to answer the call. ? If no one answers the call should be sent to an auto attendant who will give caller a choice to leave a voice mail for user 1 by pressing 1 or user 2 by pressing 2. I am little stuck with the second part of the call. How do I control sending the call directly to a VM of each user by pressing 1 or 2? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 24, 2007 Report Share Posted February 24, 2007 I am little stuck with the second part of the call. How do I control sending the call directly to a VM of each user by pressing 1 or 2? You can use the final stage. Just point it to an auto attendant. Quote Link to comment Share on other sites More sharing options...
djanjic Posted February 28, 2007 Author Report Share Posted February 28, 2007 You can use the final stage. Just point it to an auto attendant. I did that already, my question is how is autoatendant going to send calls directly to VM once the caller makes their choice? Is it *97? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 2, 2007 Report Share Posted March 2, 2007 Did you try to put a '8' in front of the extension number? http://wiki.pbxnsip.com/index.php/Domain_S...ect_Dial_Prefix Quote Link to comment Share on other sites More sharing options...
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