cei66 Posted March 29, 2012 Report Share Posted March 29, 2012 with snom one 4.5 corona and a 370 with 3 extensions module sometimes when there is alot call comming in the same time ( 5 to 8 calls) i put the calls hold and then when i transfert one call to an extension there is a third person from another call how it's possible and is it possible to block the possibility to be 3 in one call thanks Quote Link to comment Share on other sites More sharing options...
pbx support Posted March 29, 2012 Report Share Posted March 29, 2012 If you are using the buttons(BLF) to transfer the calls, there was defect in that area. We fixed it in the next version. In this version you have the option to configure the buttons in different modes. Check out http://snomone.wordpress.com/2012/03/23/busy-lamp-speed-dial-etc/ to see what's in the next version. If it is not related to buttons, please provide details. Quote Link to comment Share on other sites More sharing options...
cei66 Posted March 30, 2012 Author Report Share Posted March 30, 2012 thanks , yes i am using BLF button to transfert call , so i must wait to the next version to resolve my problem ? And When ? Quote Link to comment Share on other sites More sharing options...
pbx support Posted March 30, 2012 Report Share Posted March 30, 2012 Should be ready in end of this week or early next week. If you want it today, please let us know the OS details. We can spin an early version for you to test. Quote Link to comment Share on other sites More sharing options...
cei66 Posted March 30, 2012 Author Report Share Posted March 30, 2012 Should be ready in end of this week or early next week. If you want it today, please let us know the OS details. We can spin an early version for you to test. windows xp Quote Link to comment Share on other sites More sharing options...
pbx support Posted March 30, 2012 Report Share Posted March 30, 2012 windows xp Here is the win32 version http://downloads.snom.net/snomONE/win32/v4.5/pbxctrl-2011-4.5.0.1050.exe and I owuld suggest to reconfigure your buttons based on the new options for BLF. Quote Link to comment Share on other sites More sharing options...
cei66 Posted April 2, 2012 Author Report Share Posted April 2, 2012 Here is the win32 version http://downloads.snom.net/snomONE/win32/v4.5/pbxctrl-2011-4.5.0.1050.exe and I owuld suggest to reconfigure your buttons based on the new options for BLF. Hello with this version i ve got 1053 error when i start the service Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 2, 2012 Report Share Posted April 2, 2012 Make sure that file was downloaded properly (i.e., completely). We have tested this here and does not seem to have any issues with the service start. Quote Link to comment Share on other sites More sharing options...
cei66 Posted April 2, 2012 Author Report Share Posted April 2, 2012 Make sure that file was downloaded properly (i.e., completely). We have tested this here and does not seem to have any issues with the service start. i ve downloaded 3 times and always the same problem i ve tried on two snomone win 32 on windows xp pro it's the same error Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 2, 2012 Report Share Posted April 2, 2012 Can you start the program manually? Start it with pbxctrl.exe --dir /your/path/to/snom/one/working/dictory --log 9 and watch the output. Quote Link to comment Share on other sites More sharing options...
cei66 Posted April 2, 2012 Author Report Share Posted April 2, 2012 Can you start the program manually? Start it with pbxctrl.exe --dir /your/path/to/snom/one/working/dictory --log 9 and watch the output. My working directory is d:\snom\snomone :is it the screen shot Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 3, 2012 Report Share Posted April 3, 2012 Hmm. What XP service pack is that? It seems that there is a DLL missing, or at least an important function in the DLL. Quote Link to comment Share on other sites More sharing options...
cei66 Posted April 3, 2012 Author Report Share Posted April 3, 2012 i ve tried on 2 installations : *xp familial sp3 * xp pro sp3 same problem error 1053 if you want i can let you a remote access Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 3, 2012 Report Share Posted April 3, 2012 It is an IP Helper DLL. Seems like windows XP does not come with it. It is safe to download it from the internet (Some info regarding this DLL is here http://xpdll.nirsoft.net/iphlpapi_dll.html). If you still have issues, we can re-spin the version without the DLL requirement. Quote Link to comment Share on other sites More sharing options...
cei66 Posted April 3, 2012 Author Report Share Posted April 3, 2012 It is an IP Helper DLL. Seems like windows XP does not come with it. It is safe to download it from the internet (Some info regarding this DLL is here http://xpdll.nirsoft.net/iphlpapi_dll.html). If you still have issues, we can re-spin the version without the DLL requirement. i check the system32 and i ve got iphlpapi.dll what wrong , no problem whith 4.5 1030 ? i ve just saw that you put a new version now the snomone service start again Quote Link to comment Share on other sites More sharing options...
cei66 Posted April 10, 2012 Author Report Share Posted April 10, 2012 I ve try the new version and i program the BLF as Monitor and speed dial and sometimes there is problem for doing a transfert. example : ext 40 (snom 320) answer , then click the 44 BLF button and then 2 times transfert and the call go on the mailbox of the 44 is it normal Tomorrow i try with BLF button in monitor speed dial and pick up i said to you if it's better Quote Link to comment Share on other sites More sharing options...
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