DLS Posted June 1, 2012 Report Share Posted June 1, 2012 Hi, On one of our clients sytems we're seeing odd registration behaviour in the nightly summary email - the trunks are set up with the same ITSP as everyone else, and the configuration looks the same as our PBX which doesn't get the problem. Any suggestions on tracking down the source? Image attached. Cheers, Andrew Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 1, 2012 Report Share Posted June 1, 2012 Well, thats why we have these reports This problem is usually caused by extensions behind "crappy NAT routers" where the port changes all the time. There is a feature that sends an email to the admin every time the registration changes in the registration tab for the extension, turn it on at least for those who have remote registration and you should see in your inbox which ones make trouble. Quote Link to comment Share on other sites More sharing options...
DLS Posted June 8, 2012 Author Report Share Posted June 8, 2012 Thanks - this client is the only one with a BT Home Hub, we'll get it changed to a decent router. Cheers, Andrew Quote Link to comment Share on other sites More sharing options...
DLS Posted September 10, 2012 Author Report Share Posted September 10, 2012 Thanks - this client is the only one with a BT Home Hub, we'll get it changed to a decent router. Cheers, Andrew Turned out the problem wasn't the router at all - it was a Snom 821 phone causing the problem. Replaced with a new one and the graph is now stable. Cheers, Andrew Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 10, 2012 Report Share Posted September 10, 2012 Whow. Quote Link to comment Share on other sites More sharing options...
DLS Posted September 10, 2012 Author Report Share Posted September 10, 2012 Whow. Realise my explanation probably wasn't very good - the registration issue turned out to be the phone registering with the Snom ONE not the Snom ONE registering with the ITSP. Cheers, Andrew Quote Link to comment Share on other sites More sharing options...
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