Bill H Posted June 21, 2012 Report Share Posted June 21, 2012 Version: 3.4.0.3198 (Win32) PBXnSIP We have had this trouble for some time and it comes and goes with no rhyme or reason that I can find. This trouble has occurred in two different servers. The problem: The phones stop working because the PBX is using 97% or more of the CPU. Normally it is around 32% when it is running. I stop and start the PBXnSIP Service and sometimes it will start running OK (with 32% CPU usage)and sometimes I need to stop and start it several times (with 97% CPU usage) before it runs normal. That gets it working again untill the next time it fails. Any ideas? Has anyone seen this trouble?? I have an additional trouble which I believe is unrelated and will post it in separate post. Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 21, 2012 Report Share Posted June 21, 2012 One common reason is someone is trying to hack (friendly-scanner or sipvicious). Maybe running the network tracing would help to see if that is the case. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 22, 2012 Report Share Posted June 22, 2012 Version 3 does not support automatic listing of malicious addresses. I would suggest upgrading to version 4. Quote Link to comment Share on other sites More sharing options...
Bill H Posted June 22, 2012 Author Report Share Posted June 22, 2012 Thank you for your input(s). I have seen first-hand the "Fake Registration Flood" via Wireshark. Since we have Version 3 I usually stop the service, add the offending IP Address to the Access Folder manually and restart the service. A little awkward but it works. In this case, this is not the source of the trouble since Wireshark shows no flooding. I believe that we have not moved to Version 4 (SnomOne) is because the File System (XML) is different and we may need to re-program everything. Am I correct on this or not? Any other ideas??? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 23, 2012 Report Share Posted June 23, 2012 The upgrade should be 95 % smooth. You'll probably have to check your SIP trunk header settings when upgrading to 4.5, but the rest of the config data should be okay. You can try this off-hours (rainy weekend is perfect for that) by (1) make a backup of the working directory of the PBX and (2) replacing the rexecutable with the 4.5 image. This would be also an excellent possibility to move from 32 bit to 64 bit, if your operating system is 64 bit. If it goes well, you can keep it that way and enjoy the latest features. If not, well then you can just restore the backup and continue with 3.4, and work on a transition plan to eventually move to 4.5. Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 23, 2012 Report Share Posted June 23, 2012 ...Just to add to the check list - make sure to update your license if you are using 3rd party phones. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted June 23, 2012 Report Share Posted June 23, 2012 off subject--but related: this thread is excellent example of why partners and snom themselves needs to promote staying on the latest version of communication software. snom's current unclear "upgrade path" around licensing is not helping this issue. The only consistent message i'm hearing is "buy the next version when it comes"---this is not a way to incentive people to stay on latest version...actually it is a way to keep them on ancient versions ;-) My suggestion is market this: "your comunication platform is never outdated" and sell something like a "stayupdated for another year/3yr" license at 20% of original license. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.