isnom Posted July 12, 2012 Report Share Posted July 12, 2012 Guten Tag !! wir suchen einen möglichst kostenlosen/kostengünstigen CTI Client für unsere SnomOne umgebung. Besonders wichtig hierbei ist uns, dass wir aus Outlook heraus telefonieren können. Sprich die vorgefertigte "Kontakt Wählen" Funktion unter Outlook 2007. Den PhoneSuite CTI Client light von Snom selbst haben wir aktuell im Auge. Ist es möglich mit der light Version sein Telefon an die SnomOne anzubinden ? oder ist das nur mit einer anderen Version möglich ? Gibt es alternative Software ? Einige Worte zu dem Thema würden uns sehr freuen. Vielen Dank! Gruß Patrick Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 12, 2012 Report Share Posted July 12, 2012 Das Ding hat schon ein paar Jahre auf dem Buckel, aber es gibt ein TAPI service provider für snom ONE: http://kiwi.pbxnsip....ervice_Provider. Ich bin mir nicht mal mehr sicher ob das überhaupt noch funktioniert und es überhaupt TAPI noch gibt, aber damit kan man aus dem Outlook heraus Nummern wählen. Quote Link to comment Share on other sites More sharing options...
isnom Posted July 13, 2012 Author Report Share Posted July 13, 2012 Hmm. Wenn auf Download gehe werde ich auf folgende Snom Wiki Seite weitergeletitet http://wiki.snomone.com/index.php?title=Pbxnsipsupport Gibts evt. sonst noch eine "gute" alternative ? Gruß Patrick Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 13, 2012 Report Share Posted July 13, 2012 Wenn auf Download gehe werde ich auf folgende Snom Wiki Seite weitergeletitet http://wiki.snomone....=Pbxnsipsupport Unter http://www.pbxnsip.com/download/pbxtsp11.exe sollte das TSP noch verfügbar sein. Quote Link to comment Share on other sites More sharing options...
jim@itstod.se Posted July 13, 2012 Report Share Posted July 13, 2012 If you are using snom phones, I can recommend our CTI client ContactPad, free to download from http://www.contactpad.com. Some ContactPad features: Quicksearch and call your Outlook/Exchange contacts from a Google-like search Systray popup with Outlook/Exchange contact details on incoming call Open Outlook contact card of caller with a click Dial any selected phone number with user defined hotkey Best regards, Jim Quote Link to comment Share on other sites More sharing options...
isnom Posted July 16, 2012 Author Report Share Posted July 16, 2012 Hello, We ve tried ContactPad and the basic funktions are working. But: - How we can do a call out of Outlook ? How to aktivate it ? - the client is connectet with the snom phone over the ip adress. Can we change it to MAC, because there is DHCP running. All diese clients benötigen immer noch ein Telefon. Gib es eine komplett autarke lösung? Sprich nur Telefonie über Software und Authentifizierung über Sip Account und Sip Passwort ? Gruß Patrick Quote Link to comment Share on other sites More sharing options...
jim@itstod.se Posted July 16, 2012 Report Share Posted July 16, 2012 Hello, We ve tried ContactPad and the basic funktions are working. But: - How we can do a call out of Outlook ? How to aktivate it ? - the client is connectet with the snom phone over the ip adress. Can we change it to MAC, because there is DHCP running. Call from Outlook - Select a phone number and press the direct dial hotkey of your choice.You set desired key combinations under ContactPad's settings. DHCP - how often do the phones really change IP-address? In my experience practically never.We have gotten this question before but never seen it be a problem since the phones always get the same IP address that they have had before. Regards, Jim Quote Link to comment Share on other sites More sharing options...
isnom Posted July 16, 2012 Author Report Share Posted July 16, 2012 DHCP - how often do the phones really change IP-address? In my experience practically never.We have gotten this question before but never seen it be a problem since the phones always get the same IP address that they have had before. Hmm i think sometime in future this can be a big problem. We have set up 5 phones with this tool and we will test it for some weeks. But for now the tool works fine Thank you !! Quote Link to comment Share on other sites More sharing options...
redbullede Posted January 17, 2013 Report Share Posted January 17, 2013 Interessant wäre ein vernünftiges Outlook Add In .. gibt es sowas schon ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 17, 2013 Report Share Posted January 17, 2013 Es gibt ein TSP, der auch unter Outlook funkt. Bei der Installation ruckelt es noch etwas, notfalls einfach C++ runtime libraries nachinstallieren. http://wiki.snomone.com/index.php?title=Snom_ONE_TSP Quote Link to comment Share on other sites More sharing options...
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