Vladlin Posted September 10, 2012 Report Share Posted September 10, 2012 Hello, we have Shom One Plus appliance and we are having problems with " no voice" on the calls. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted September 10, 2012 Report Share Posted September 10, 2012 Please follow these guidelines and copy paste the link on this post. http://wiki.snomone.com/index.php?title=How_to_Take_SIP_log_file. Quote Link to comment Share on other sites More sharing options...
Vladlin Posted September 10, 2012 Author Report Share Posted September 10, 2012 I did the test and results are attached. Regards. snom_log.txt Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 10, 2012 Report Share Posted September 10, 2012 The SIP log looks okay, nothing unusual. Your PBX is obviously on a private IP address, did you use port forwarding on the router? Maybe the RTP ports are missing. If it all does not help, consider making a Wireshark trace; then we can see what exactly is going on with RTP. Quote Link to comment Share on other sites More sharing options...
Vladlin Posted September 10, 2012 Author Report Share Posted September 10, 2012 how do I do wireshark on the system? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 10, 2012 Report Share Posted September 10, 2012 For that you need to install another tool which you find on http://www.wireshark.org/. Quote Link to comment Share on other sites More sharing options...
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