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Show queue status on overgead display


cphtdk
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What you can do is run a web browser and select the calls tab for the agent group account in the domain on the screen.

 

This could actually work if it's possible to customize the page dom_acd2.htm or dom_acd3.htm to include the number of calls in line and longest wait time in big numbers.

Would that be possible now? (or would an additional page with these details be considered for the next update?)

 

Brgds

Thomas

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