sgwestrip Posted October 2, 2012 Report Share Posted October 2, 2012 We had to power off our snomONE plus at the weekend and the restart on Monday morning has caused no end of problems. They are: Phones not registering System hangs whilst trying to do an update Config lost for Sangoma A500 card Netborder Gateway backup does not work as it is from an earlier version (4.1.6 - current 4.2.2) Netborder Gateway Manager will not start Sangoma support are looking into the A500 issues but I need to resolve the phone registration problems. It seems to me that on every reboot something else is not working. Can anyone point me in the direction of why phones that had been working for 8 months now will not register? Thanks, Stephen Westrip Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 2, 2012 Report Share Posted October 2, 2012 I would first check if the hardware is still okay: Does the box reach to ping? Can you log in to the web interface? In the web interface, can you check the access (maybe your phones just have been blacklisted for a day or two). Quote Link to comment Share on other sites More sharing options...
sgwestrip Posted October 2, 2012 Author Report Share Posted October 2, 2012 I would first check if the hardware is still okay: Does the box reach to ping? Can you log in to the web interface? In the web interface, can you check the access (maybe your phones just have been blacklisted for a day or two). Thanks for the reply. Yes, I can ping the box; Yes, I can log into the interface; I can never remember where I can see whether a phone is blacklisted or not but I thought I whitelisted our LAN. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 2, 2012 Report Share Posted October 2, 2012 It actually seems that netborder express grabbed port 5060 on the system. This seems to be a (rare) race condition during bootup; we are checking if there is a way to make 100 % sure that the gateway does not grab port 5060. Quote Link to comment Share on other sites More sharing options...
sgwestrip Posted October 3, 2012 Author Report Share Posted October 3, 2012 It actually seems that netborder express grabbed port 5060 on the system. This seems to be a (rare) race condition during bootup; we are checking if there is a way to make 100 % sure that the gateway does not grab port 5060. While you are looking at Netborder Express could you find out why the gateway manager is not running. I believe it is something to do with a version conflict. We have 4.2.2 running and I restored a backup on Monday which was from version 4.1.6. It was at that point that the gateway manager failed to start on reboot. Quote Link to comment Share on other sites More sharing options...
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