Jump to content

Snom 300 not recieveing incoming


Batteryman
 Share

Recommended Posts

Hi there

 

I have bought a Snom 300 (came this morning), it it set up behind a Nat enable firewall all other funtions work but it does not recieve calls, it can make calls without any issue.

 

I have used a smartphone with a App and that works fine through wireless so i do not think its a issue with NAT.

 

I have upgraded to latest 8.7.3.19 firmware and am now pulling out my hair.

 

I am guessing its a something very silly but cant see it, i have been searching the forum and google but not found an answer yet so any pointers would be appriciated

 

Kind Regards

Link to comment
Share on other sites

Hi there

 

I have bought a Snom 300 (came this morning), it it set up behind a Nat enable firewall all other funtions work but it does not recieve calls, it can make calls without any issue.

 

I have used a smartphone with a App and that works fine through wireless so i do not think its a issue with NAT.

 

I have upgraded to latest 8.7.3.19 firmware and am now pulling out my hair.

 

I am guessing its a something very silly but cant see it, i have been searching the forum and google but not found an answer yet so any pointers would be appriciated

 

Kind Regards

 

Did you manually configure the snom 300 or did you utilize PnP? Where's the PBX (on the same network)?

Link to comment
Share on other sites

Hi There

 

thank for replying, i am not getting emails from forum so late getting back, I just manually inputputed used name passwrd and registrar, sends calles out but not recives, i can post log file if it helps, not sure if there is any delicate info in there that i shouldnt post thougj, please advise?

 

Thank you

David

Link to comment
Share on other sites

Got it to work by putting the network port f 5060 in the Network identiy port in the SIP prefereneces, hope this helps someone

 

Thanks for the update. That clearly shows that your firewall must be mangling with the SIP. Also we strongly discourage usage of UDP because this is very troublesome. You should use TLS or at least TCP. And you should use PnP--which will by default set up a TLS connection, which are usually not changed by the firewall.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...