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Posted

Well, ultimately that will be in the release notes. Out of my head currently:

  • Agent queue fixes: The LIFO algorithm added all agents without delay at the same time
  • Agent queue is not able to send daily emails with agent statistics
  • all accounts can now have descriptive names
  • dongle support for Linux (well maybe we have to drop debian 3.1 support because of that)

Posted
Well, ultimately that will be in the release notes. Out of my head currently:
  • Agent queue fixes: The LIFO algorithm added all agents without delay at the same time
  • Agent queue is not able to send daily emails with agent statistics
  • all accounts can now have descriptive names
  • dongle support for Linux (well maybe we have to drop debian 3.1 support because of that)

 

 

Is there an easy way to reverse the order that the voice messages are played?

 

Currently, if the user has 10 saved voice messages, he has to listen to all 10 before getting to his 2 new messages.

 

Thanks

Posted
Currently, if the user has 10 saved voice messages, he has to listen to all 10 before getting to his 2 new messages.

 

Are you sure? If should read out the two new messages (in "historical" order), then the 10 saved messages ("in historical order"). If you have a lot of messages, then the historical might be an issue because you have to go through all of the messages before you get to the latest, but IHMO that is okay because as a policy.

Posted
Are you sure? If should read out the two new messages (in "historical" order), then the 10 saved messages ("in historical order"). If you have a lot of messages, then the historical might be an issue because you have to go through all of the messages before you get to the latest, but IHMO that is okay because as a policy.

 

 

Yes, I'm sure. If it worked like you described above - that would be fine.

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