shopcomputer Posted February 12, 2008 Report Share Posted February 12, 2008 I see there are several custom options on the ring tones, where do I set or upload these ring files. Can I set it to use ringer 2 or ringer 3 from snom? Quote Link to comment Share on other sites More sharing options...
gotvoip Posted February 13, 2008 Report Share Posted February 13, 2008 My understanding is it will set the alert-info header in the sip header to a belcore defined ring tone that the phone should understand so they users can hear that it is different and must be coming from the hunt or agent group and not the extension. Did that work? I am pretty sure the snom's and polycom support it. Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted February 13, 2008 Author Report Share Posted February 13, 2008 There is a ringtones.xml, however I am not sure how to use it. I saw a sample in another post. the bellcore 2 3 and 4 sound very similar, the snom standard ringers sound very different. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 13, 2008 Report Share Posted February 13, 2008 The problem is that every vendor does it differently. That's why we want to deal with this by having a XML file (no C++!). Office phones are not like cell phones, where every phone needs to have a "personal touch" (crying monkeys, screaming animals, etc), so usually users are already happy if they can tell by the tone if the call is directly to the extension of part of a group call. Quote Link to comment Share on other sites More sharing options...
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