shopcomputer Posted February 14, 2008 Report Share Posted February 14, 2008 I have 1 user complaining, that from time to time, when he grabs a caller off hold, she can not hear the other party, although the other party hears her fine. There is no NAT involved. Quote Link to comment Share on other sites More sharing options...
gotvoip Posted February 15, 2008 Report Share Posted February 15, 2008 What kind of phone is it? Can you grab a trace? Is the phone running the latest firmware? An ethereal trace would be nice. Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted February 15, 2008 Author Report Share Posted February 15, 2008 Snom 360 7.1.30, I can not get a trace as it happens so randomly, only 1 user complained, and it only happens 1-2 times per week. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 15, 2008 Report Share Posted February 15, 2008 Snom 360 7.1.30, I can not get a trace as it happens so randomly, only 1 user complained, and it only happens 1-2 times per week. Is the registration stable? Maybe turn on email logging for registrations, just to see if the phone becomes unavailable from time to time. The other guess would be SRTP. Maybe turn it off on that specific phone just to see if that could be the problem. Quote Link to comment Share on other sites More sharing options...
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