Jump to content


Photo

Provision Yealink phones via RPS


  • Please log in to reply
4 replies to this topic

#1 chrispopp

chrispopp

    Advanced Member

  • Members
  • PipPipPip
  • 153 posts

Posted 24 July 2017 - 03:39 PM

When I open the provisioning to Yealink T48. it returns a 500 error. I'm thinking this has to do with the certificates, but I don't know which to add. Unless it can be something else...

[5] 2017/07/24 16:34:23: Prov request: <?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.deRegisterDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
</params>
</methodCall>
[5] 2017/07/24 16:34:23: Prov request: <?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.registerDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
<param>
<value><string>0ec8bb3e8fee21234567</string></value>
</param>
<param>
<value><string>1</string></value>
</param>
</params>
</methodCall>
[6] 2017/07/24 16:34:23: 1 more requests pending to rps.yealink.com:443[7] 
2017/07/24 16:34:23: https:rps.yealink.com:443: DNS A returned 184.106.101.50[7] 
2017/07/24 16:34:23: https:rps.yealink.com:443: Connect to 184.106.101.50
9] 2017/07/24 16:34:23: https:rps.yealink.com:443: Send requestPOST /xmlrpc HTTP/1.1
Host: rps.yealink.com:443
Content-Length: 207
Authorization: Basic <XYZ>
Content-Type: text/xml
Accept-Language: en-us
User-Agent: Mozilla/4.0 (compatible; PBX)

<?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.deRegisterDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
</params>
</methodCall>
[9] 2017/07/24 16:34:23: Initialize TLS connection
[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: Return code 500[5] 2017/07/24 16:34:23: Prov response: 
[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: DNS A returned 184.106.101.50
[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: Connect to 184.106.101.50
[9] 2017/07/24 16:34:23: https:rps.yealink.com:443: Send requestPOST /xmlrpc HTTP/1.1
Host: rps.yealink.com:443
Content-Length: 332
Authorization: Basic XXZZYY
Content-Type: text/xml
Accept-Language: en-us
User-Agent: Mozilla/4.0 (compatible; PBX)

<?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.registerDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
<param>
<value><string>0ec8bb3e8fee21234567</string></value>
</param>
<param>
<value><string>1</string></value>
</param>
</params>
</methodCall>
[9] 2017/07/24 16:34:23: Initialize TLS connection[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: Return code 500[5] 2017/07/24 16:34:23: Prov response: [7] 2017/07/24 16:34:23: REST: GET rest/system/session[7] 2017/07/24 16:34:23: REST: GET rest/domain/self/admin[7] 2017/07/24 16:34:23: REST: GET rest/system/session[7] 2017/07/24 16:34:23: REST: GET rest/user/23333%40mark.ssslll.com/log


#2 chrispopp

chrispopp

    Advanced Member

  • Members
  • PipPipPip
  • 153 posts

Posted 25 July 2017 - 07:50 AM

If it matters the version i'm testing with is 5.7.3



#3 Support

Support

    Vodia Support

  • Administrators
  • PipPipPip
  • 63 posts
  • Gender:Male

Posted 25 July 2017 - 08:49 AM

Hi,

 

I think you meant version 57.3. If so, please upgrade to 58.1 and please try again. If it still doesn't, let us know.



#4 Vodia support

Vodia support

    Advanced Member

  • Administrators
  • PipPipPip
  • 959 posts
  • Gender:Male

Posted 25 July 2017 - 08:24 PM

Can you providing me with your license information via PM? We might have to activate a setting in the license in order for RPS to work correctly.

 

 

Thank you



#5 chrispopp

chrispopp

    Advanced Member

  • Members
  • PipPipPip
  • 153 posts

Posted 27 July 2017 - 12:56 PM

The yealink pnp file was misconfigured. Reverted back to default and it works now. 

 

Thanks






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users