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olecoot

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Everything posted by olecoot

  1. The problems with cross domain or inter-domain dialing seems to still (at least for me) be in version 3.4.0.3201 (Linux). My scenario: We host multiple domains on our servers. Each domain has it's own set of trunks, some with many trunks, some with few. None of the dial plans are global. Loopback detection is set to off. I have followed the suggestions in the forums and in the knowledge base to use "Try Loopback" in the dial plan. They don't seem to work in my case. Is there anyone who has a scenario close to what we have that is able to call from domain to domain on the same physical server? If you have, does someone care to enlighten me on how it's done? Thanks in advance
  2. Post in the Hunt Group Forum We have the same issue.
  3. Any progress on this topic? There are many of us who cannot get inter-domain calling to work for various reasons. There are also those of us that do not configure our servers with a single "common" trunk that all of the domains use. For instance, in our case we have multiple domains per server with each domain having it's own trunks.
  4. Our license does have the recording option. The following options are available at the domain level: Record incoming calls from hunt group Record incoming calls from agent group Record incoming calls from extension Record outgoing calls to internal numbers Record outgoing calls to external numbers Record outgoing calls to emergency numbers What this particular customer wants is to Record incoming calls to internal numbers (or DID). Can this be done? I have an option at the Account level that reads: "Record incoming calls to extension" but this option will not record and incoming call from an external number or an internal number. I am on version 3.3.1.3177 CentOS. Thanks in advance
  5. How do I setup recording of all incoming calls to internal numbers or DID without using a * code. We have a customer that insists on having this feature and not have to use a *12 to accomplish it. Is this something that can be done presently? Not all extension will be part of an agent group or hunt group. Thanks in advance.
  6. I have BLF working with Polycom phones and PBXnSIP. One issue that I have is the ability to monitor when a phone is on DND via the * code (*78). What happens is when you enter *78 on the phone the extension will light on another phone while the DND message is played back. As soon as the message is completed however, the LED on the monitoring phone goes out, because the call completed. At this point the phone being monitored shows no indication that it is still in DND. I know that there is a way to do this with Snom phones (http://forum.pbxnsip.com/index.php?showtop...p;hl=star+codes) but have not been able make this work on the Polycom phones. Has there been any advances in this area? I am using PBXnSIP version 3.1.0.3031 (RedHat Linux) and version 3.1.3.0439 on the Polycom phones.
  7. I think there still may be an issue. If I set the recording options for the domain to off, then go to an extension and enable recording for the extension (to override the defaults for the domain), no recordings happen. If I enable the recording options for the domain, everything works as planned.
  8. I have pbxctrl-rhes4-3.3.0.3147 is there a newer version? If so, possible link??
  9. Thank you. Is this release going to be GA soon?
  10. I may have something mis-configured but I'm having an issue recording calls on version 3.2.0.3143 (Linux). Recording defaults for the domain are set to no. On the account that requires recording, I have the recording settings "Record outgoing calls to external numbers on", "Record outgoing calls to internal numbers on". Destination for recordings is "recorded-calls/$m/$d/$u-$t-$n.wav". However, recording did not work with the default location either. This worked on a previous version without fail. I can't seem to get it to work on this version with the settings mentioned. Linux is RedHat EL5. Using *12 and attaching recording to email does work. Thanks in advance.
  11. After I found a Windoze PC , I tried it. The fields are populated with IE. Can this be fixed for Firefox?
  12. We use Firefox exclusively.
  13. So why is the codec list on the admin/ports web page empty? And how do we populate it?
  14. I have a question on the codec settings field in the System Admin >> Ports >> RTP >> Codec Preferences. The list here is not populated with codecs and does not give you the ability to do so (see screen shot attachment). How does this field relate to the codec settings in the pbx.xml file, namely <codec_preference>0 8 9 18 2 3</codec_preference>?? Are the settings in the pbx.xml file used even though they do not show in the System Administration Web Interface? Are the codec settings that would be listed in the System Admin >> Ports >> RTP >> Codec Preferences fields downstream, upstream or both? Also how are these settings (pbx.xml) different from the Override Codec Preference settings in the Trunks? Thanks in advance.
  15. We are a hosted environment, meaning multiple domains on multiple servers. The main reason behind the migration is that we have found we can have more domains per server on the Linux servers with less impact than on the Win2003 servers. Please see the attached pdf. Media_CPU_performance.pdf
  16. I am currently in the process of migrating our Windows servers over to Linux. After the Linux server is built, we have had no issues migrating the customers on the Windows servers over to the Linux server. We simply use the domain backup utility to do the migration. The only thing we find that does not get properly tarred up in the domain backup is customized MOH files that the customer may have been using but this is easily overcome.
  17. No .... RHEL5 /etc/redhat-release Red Hat Enterprise Linux Server release 5 (Tikanga) I use your RH4 build. Should I be using something else?
  18. That was quick We're running RHEL5.
  19. The workaround does not work ...
  20. I'll give that a try. Thanks
  21. When creating accounts as an extension, can multiple email accounts be listed in the Email Address: Field, such as accountname@domainname.org; accountname2@domainname.org; accountname3@domainname.org; etc. The logs of my email server show error messages that state "<<accountname@domainname.org>... Unbalanced '<' (hold) I understand that the email program is adding the < but is the Unbalanced error due to the multiple email addresses in the field? If so, is there a work around (other than creating mailing lists)? Thanks in advance.
  22. olecoot

    TLS OFF

    Don't know if it is possible on a domain basis .... but can be done globally. In the pbx.xml file look for smtp_starttls. It defaults to true set it to <smtp_starttls>false</smtp_starttls> and restart pbxnsip. Worked for me.
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