mattlandis

Andrea, Yes, you need to buy yellow or blue. They are quite affordable. Here is a complete FAQ about snom ONE that I wrote that might be helpful. http://windowspbx.blogspot.com/2010/10/various-thoughts-opinions-and-findings.html If you need a license we are glad to help. Matt

I'm very interested in solving the BRI/PRI/ config issue too. Did you talk to Patton? If not i will talk to Patton and see if I can get us a solution to patton pri/bri/etc gateways. Matt

oh,i see that is a bri. i haven't used this config tool for BRI yet myself. I've used it for the patton 4300 soo far and it worked brilliantly. I solicit feedback on this tool matt

Here is the solution: http://windowspbx.blogspot.com/2010/12/patton-provides-free-pstn-gateway.html Matt

as a work around: snom ONE built in star code will transfer call i understand. put call on hold and dial the * code for transfer. the whole idea is that non snom devices that are allowed are meant for things like doorphone, cameras, etc. I'm not saying I like this but is how it currently works. If you have a suggestion here: http://snomone.ideascale.com/ Matt

i'm answering quickly but I'm presuming: your using snom ONE. snom ONE does not facilitate sip REFER for non-snom UA's. pbxnsip does. Matt

JAG, Thanks for that. I just wanted to make sure. Great!

Hello, I thought I understood the limits of snom ONE but there one I want to make sure I understand: how many total calls can snom ONE handle? For example the 10 extension free edition, if everyone is on the phone and another call comes in, what happens? Seems a bit unlikely but i could happen in a very busy sales environment. It appears free edition is possibly limited to 10 exts. and 10 total calls? please verify. Also for the yellow and blue edition. Here is my currently compiled faq http://windowspbx.blogspot.com/2010/10/various-thoughts-opinions-and-findings.html Matt

feedback: i just tested the snom 871 last night.It was on a system with snom ONE and the other phones were Linksys. Everything seemed to work great. Provisioning was entirely automatic. Matt

you need to be a bit more specific as I am not familiar with needs of deaf. Are you looking for TTY terminal? A really loud earpeice? Sorry for being unaware of the needs.

what specifically are you looking for? some features are already there. -queues -whisper in -call barge -listen in -call recording already included.

Are switches or firewall blocking multicast? Common issue. Matt

Hello, Earlier you asked if someone can take a 2nd look. We certainly can start a support ticket from our company and do that. Sounds like network type issue and we can certainly assist. Just PM or click on my blog below, then "Contact Us"

Jose, If you really need softphones feel free to contact me via PM or email. Matt

Adam, No, x100p isn't supported. Asterisk only board. If you want an internal board then there is config directions for sangoma cards. We use an external gateway Patton 4114.(is a 4 port). This is a very recommended unit (most recommended in windows world pbx people) although not nessesarily the cheapest. There is a config file generator here: http://windowspbx.blogspot.com/2010/12/patton-provides-free-pstn-gateway.html There is a linksys spa unit that is 1 fxo and 1 fxs i think that there are install instructions. If fxo units are just too expensive consider SIP trunk only. No gateway device needed then. thanks

for me i thought it was no going to show...then several minutes later it started to! ;-( appears very slow. WAC needs work from my experience. will be incredible when features work. ps- i see i made a suggestion on this: http://snomone.ideascale.com/a/dtd/WAC---Web-Attendent-console-should-be-completed/91174-11275

we have all 360's and seem fine... i have 871 to test sometime will report...

solution folks: http://windowspbx.blogspot.com/2010/12/patton-provides-free-pstn-gateway.html Thanks Patton! Matt

Hello, Many people have been messaging me to ask how to configure the Patton pstn gateways. Here is the newly released and free Patton gateway configurator for snom ONE: http://windowspbx.blogspot.com/2010/12/patton-provides-free-pstn-gateway.html happy "configurating"!

When I said pick 1 I meant select a manufacturer or 1 gateway for each type of ports you need. After you have 1 specific model, adding others from the same manufacturer is not that much of a deal. Quite frankly with Patton you can probably get them to do the heavy lifting as far as what the config should look like. 1 fxo, 2 fxo, ...okay, that was an attempt to inflate the list. ;-) Also, if you have a 1 port config...2,3,4,5,6 is very simple to add. I would humbly suggest to determine what is the most important template(s) to start with do a survey using surveymonkey or something? fxo, bri? perhaps that is usa centric, but decide how many you want to do, do a survey and pick the top xx to do. Another alternative is to build a way into snom ONE/ pbxnsip that end users can make their own templates? maybe that they could submit to snom to include? some suggestions

by any chance--is this an entirely new install, or did you upgrade from pbxnsip?

I will not comment on the openess of snom ONE. That is snom's baby. ;-) ...but i will suggest to you that you won't curry favor with snom by calling their products "mediocre" ;-) But on how to test snom ONE. I believe you can upgrade to the latest version of pbxnsip in the good old fashioned way. Then goto the "License" page and select "use eval copy" and it should be turned into the limited UA, snom ONE license. Test it to ensure. You can always go back to you full key. snom ONE is pbxnsip with different graphics. Matt

Hello, We have been happily using Patton 4114 gateways. They are faultless in operation. ;-) (setup and forget) One last issue we have is being able to direct an individual pstn port on the patton 4114 to an individual extension/attendent/call queue. For example: pstn port 0/0 on the unit must always go to extension 40. Port 0/1 must always goto sales queue... Patton's solution to this issue is to setup each pstn port on a different TCP port (5060, 5062, 5064, 5066). that is okay, except then (it appears to me) in pbxnsip/snom ONE we need to setup a seperate Trunk for each port on the patton 4114! This is a lot of setup overhead and dialplans become unmanageably complex. (If we have an 8 port patton FXO this gets even worse!!) Does snom/pbxnsip have a solution to this? Perhaps I'm over looking something very simple. Thanks Matt

thanks, I'll try that.

Yes, my main question was how to deactivate a server. (to make sure it is not being used there anymore) It sounds like you are watching for activations and if there are more than one for a certain amount of time you deactivate one of them. It may be good to email the administrator if this happens. (in other words have snom ONE send an administrative email that this was done--especially if it can happen after an unknown quanity of time.) Matt