mattlandis

how to send a call OUTgoing over a specific port on a patton gateway? matt

Hello, I've noticed that if mutliple extensions are registered to one snom phone, we can't use the snom "park orbit button" to park a call. We can use the button to pickup an already parked call. Is there a solution? tx matt

Hi, if you provision the snom phone by pbxnsip you can press the snom "menu" button to set pbxnsip forwarding features. very tight integration. matt

Hello, We have (what i think) a pretty simple hunt group senario: call --> pstn gateway --> 70-autoattendent: press 2 goto hunt group 521 --> 521-hunt group. The extensions in hunt group 521 stage 1,2,3 never ring. It goes right to final stage. (which is vm) Log says: 5] 2009/07/17 10:12:47: Identify trunk (IP address/port and domain match) 1 [5] 2009/07/17 10:12:47: Trunk PSTN Gateway (not global) sends call to account 70 in domain pbx.company.com [5] 2009/07/17 10:12:50: INVITE Response 482 Loop Detected: Terminate 92d83276@pbx [5] 2009/07/17 10:12:50: INVITE Response 482 Loop Detected: Terminate 9b9bb59b@pbx What could this be? pbxnsip - v3.3 patton 4114 gateway-pbxnsip config. matt

Rudi, Thanks for that tip. It will make pbxnsip work smoother for me. tx matt

Hello, It seems we can only park calls in an space that is an extension number. Is this how pbxnsip is meant to work? for example if i transfer a call to *85200 when there is no 200 extension it will fail. i thot at one time you could park in an arbitrary parking space? tx Matt

Hello, I'm curious: is it possible to have a service flag tied to an extension so the phone doesn't ring and just goes to voicemail based on a service flag? tx matt

Thanks, thats what I did to acheive that functionality. There is one problem: depending on what pstn port the call comes in on (on the 4 port patton4114 pstn gateway) i need to direct to a different Attendent. How do i do that? In the trunk I have "Send call to extension: " = 70 72 70 70 but that doesn't seem to direct it. How do i get a specific port (specific CO line) on a 4 port trunk to goto a specific Attendent? thanks! matt

What is the best way to indicate the phone line # the call came in on? The person answering needs to answer diffference depending which line (not just which trunk, but which line on the pstn trunk). -On pstn line coming into a patton4114 -or- -on a sip trunk Need to show this on a snom3xx. thanks! Matt

To answer my own question on cheat sheet: http://www.pbxnsip.com/download/mailbox_en_314.pdf Nice voicemail document. Also I recieved a pbxnsip & snom manual directly from pbxnsip which looks nice. tx matt

Thanks for that link! matt

Hello I vaguely remember someone posting one. Can anyone point me to it? (or was i dreaming? ;-) tx all, matt

Hello, I understand your request fully. I am currently writting a guide (might be a book?) that will take a total newbie from fresh server/pc to installed pbxnsip, provisioned phones and pstn gateway in 1-2 hour. Learning this all myself (even being a MCSE, 3CX premium partner, pbxnsip certified...and i think? smart ;-) took several days. Learning which firmware, which pbxnsip version, which pstn gateway to get, etc. etc. and all the little things everyone must work through. This guide will not be vague references but concrete: get this model gateway, get this firmware #, photos, screenshot by screenshot guide. If you want this guide when done PM or email me and I will put you on the list. Just say "i want pbxnsip guide" My experience is that most people in the SMB (small biz) space have quite common requests: i want phone handsets to work, i want pstn and voip phone lines to work, i want extensions in 1XX range and and simple auto attendent. I'll try to cover that. tx matt

I appreciate that input. Matt

We normally put out 5-20 handset phone systems. So far we have never used a VLAN and don't seem to have problems. When is it prudent to think about using VLAN? tx matt

It is hit or miss it seems with mutlicast...from snom 6 to 7.... If i do the 6 to 7 update THEN use mutlicast (w/ pbxnsip v3.2, 3.3 doesn't seem to work reliably) it works (nearly: it does an unessesary snom firmward reload) perfect. matt

Does anyone know? The ones I'm buying have 6.5.x and the jump to 7.x is a hassle...(maybe i'm lazy? ;-) tx matt

#1- What do I do to go from 6.x to7.x ? I've finally figured out how to get multicast to work: i downgraded to 3.2 (3.3 did NOT work) rrggg.. tx matt

Hello, Just curious if there is a way to reboot a group of phones? for example if i change a button config and want to refresh it. tx matt

Answer my own questions: http://pbxnsipsupport.com/index.php?_m=kno...kbarticleid=529 Mads: take note that your header is slight wrong and will result in no last name being imported. hth matt

Thanks! Is there a wiki on this? (can't seem to find things anymore!) Because I'd like to feed inthe MAC address of the phone too. tx matt

Mads, What were you doing wrong? Because I must be doing the same thing! ;-( tx matt

http://provisioning.snom.com/download/fw/s....3.14-SIP-f.bin (this is what was default from install) matt

To answer my own question it appears that Snom phones need to be upgraded to 7.3.14 before the multicast provisioning works. This kind of take the pizzazs out of multicast provisioning as you need to login to the phone first. IS this correct? Also, i've noticed that the phone upgrades the firmware one extra time after the phone has registered? Should it do this? tx Matt

Ok, to clarify: the problem is the phone is not provisioning...(ithe problem is not that it is not registering) The snom phones are new so they have firmware version 6.xx.xx to start with. Matt