tanerultanir

Hi Polycom2080, we've developed such application for on-premise as well as a hosting solution. Please contact us for the details. Thanks, Taner Ultanir

Hi there, we have developed a .net solution for sending pbxnsip/snomone cdr to MSSQL and web based reporting. Currently its working in 10's of customers. If interested please PM to me. Thanks, Taner Ultanir

I solved that problem with different AAs and properly set sevice flags.

Put only agent numbers in "Extensions that may jump in or out (* for all, includes non-agents too):" settings in all agent groups. I presume you have "*" there... Taner

Hi Halim, have you solved your problem? Taner

thx a lot

any news about timeframe?

I installed v.4 today and noticed that queue status URL settings is not there... Is it replaced something else, or gone forever? Thx, Taner

I use this procedures for CDR to MySQL http://localhost/reg_status.htm?save=save&..._db_name=DBNAME http://localhost/reg_status.htm?save=save&...name=TABLE_NAME http://localhost/reg_status.htm?save=save&..._user_name=root http://localhost/reg_status.htm?save=save&...d=ROOT_PASSWORD manualy change pbx.xml; <cdr_format>$f$t$i$v$m$l$R$S$C$A$x$y$F$T$r$E$W$w$B$b$e$o$c$d$s</cdr_format> beware of "disable grant tables" Also you can use this script to create DB and table; SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0; SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0; CREATE SCHEMA IF NOT EXISTS `PBX3` ; USE `PBX3`; -- ----------------------------------------------------- -- Table `DBNAME`.`TABLE_NAME` -- ----------------------------------------------------- CREATE TABLE IF NOT EXISTS `DBNAME`.`TABLE_NAME` ( `id` INT(11) NOT NULL AUTO_INCREMENT , `sip_from` VARCHAR(255) NULL , `sip_to` VARCHAR(255) NULL , `call_id` VARCHAR(255) NULL , `call_type` VARCHAR(45) NULL , `domain` VARCHAR(45) NULL , `lang` VARCHAR(45) NULL , `account` VARCHAR(45) NULL , `start_time` VARCHAR(45) NULL , `talk_duration` INT(11) NULL , `ring_duration` INT(11) NULL , `orig_trunk` VARCHAR(45) NULL , `dest_trunk` VARCHAR(45) NULL , `calling` VARCHAR(255) NULL , `called` VARCHAR(255) NULL , `redirect_dest` VARCHAR(255) NULL , `hold_duration` INT(11) NULL , `wait_duration` INT(11) NULL , `start_date_time` VARCHAR(45) NULL , `time` VARCHAR(45) NULL , `date` VARCHAR(45) NULL , `extension` VARCHAR(45) NULL , `direction` VARCHAR(1) NULL , `remote_call_id` VARCHAR(45) NULL , `duration` INT(11) NULL , `extn_duration` INT(11) NULL , `record_location` VARCHAR(255) NULL , PRIMARY KEY (`id`) ) ENGINE = MyISAM; SET SQL_MODE=@OLD_SQL_MODE; SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS; SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS;

Is it possible to use a 3G USB modem as an FCT if I have data+voice enabled sim card inside? Taner

OK thanks Looking forward to have this feature in near future Taner

yes thats exactly right. Just like email groups in exchange server. So theres no way to do it in this version??

OK, good news. Then, how to group them? I tried hunt, agent, paging groups.. Not working... Thanks, Taner

I have a customer needs to send IM to their 400 IP phones at the same time. For example; the message can be "the new price fot the item is 5Euros"... Taner

Hi, can I have more info about those ssi variables in custom email templates in 3.3.0? Thanks, Taner

I solved this with agent group SOAP support. When an agent group receives a call, sends an XML to CRM...

Dialog state notifications is per extension. If a call directed to a certain extension, pbx handler sends a soap info. But I want to catch that info before redirection to an extension. Then I can select the path of the call. Taner

Thx, is there a way to send an XML when a call is received by the pbx? I mean, someone calls a company, pbx catches the call and immediately fires an SOAP to my web service... Taner

Has anyone tried to integrate with Microsoft CRM? or someone to explain how should I start? Thanks, Taner