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polycom2080

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Posts posted by polycom2080

  1. hi, i had an issue on one ext that when ever i got the wav file from a voive mail to my email it was always empty,

    i taught the issue is the version so i have test it on a few version 3.5 and than 4.0 and i still had the same issue, i have realized now that if i change the option After sending a message files to mark message as read it will work, but if i set it up delete the message i will get an empty wav file,

    i am running now version 4.0.0.3344 please advice

  2. It essentially works like a service flag. But in difference to a service flag, the event that triggers it is the registration status not a time event. So where you would put the service flag account number (e.g. "123") you would put the "#R".

    thanks for that info,

    what about if i already have service flag for day and night mode, for the IVR , how can we still add that option for call fwd when all phones are not register ?

     

    Please advice

  3. There is a setting called "readpos" in the ACD settings (check the XML in the file system). If it is set to true, then the PBX starts reading out the position. This feature is available in version 4. Not sure why it is not available in the web interface. Maybe change it in the XML, restart if you can and then see if it does what you want.

     

    i am running the latest version 4.0.1.3432

    where should i see that option in the web interface ?

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