Determining if a person is on the phone while calling them

[ahennis@voicespring.net]

One of my customers ask if when calling from internally extension to extension if it was possible to determine if the  extension being called is busy. I know we can do this with BLF but they don't have enough buttons for all the phones. They claim their old system did this.

The way they explained the feature was that A calls B. B is on the phone. In the display of A there was some kind of visual indication that B was on the phone. Not sure what the old system was but it was an older analog system.

[Support]

Hi,

It will be glad if you could let us know on which version did you used to see this alert, as the latest (59.0) doesn't have it for now.

[Vodia PBX]

Is this going into the direction of camp on?

[ahennis@voicespring.net]

I realize that this is not a feature of any current version of Vodia PBX. As I mentioned in my initial post, it was a feature of their old phone system.

It would seem to be a useful feature for a future version if it is even possible to do on the Vodia PBX.

I have not offered the solution of camp on yet, but will check it out.

[Vodia PBX]

When it comes to showing something on the IP phone, this requires the cooperation of the phone; we have no control over the features that the phone is offering. Plus I am not aware about a "hint" that we could send on the SIP message that would tell the phone to show such a situation...