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Problem activating demo licence on Windows installation


FatherDougal
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Hi,

I have applied my demo licence to my Windows installation but it doesn't look like it's activated successfully. After saving the activation code I see this:

image.png.1cc157a59b88139f87de48e7ba663b2c.png

After a few seconds, this appears:

image.png.ddd770fca52e29e76d4cd7ab81cb1ac7.png

Then it goes back to the first image.

The response from the AJAX request the PBX is making to your activation server suggests that the activation is failing ("licensed":false).

Is there a support email address I can use to follow this up with (so I can provide my Vodia user ID & licence/activation code info)?

UPDATE: Went to check on the activation status and found this amusing :)

 

qJyZrxF.gif

 

Thanks,

Dougal

Edited by FatherDougal
Added screencap of licence activation
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Hi,

I have resolved the issue by installing the soft PBX on a different machine. I suspect there was some conflict between the PBX and an IIS instance I had running. I did configure alternate http, https & LDAP ports on the original install. So not exactly sure what the issue might have been.

Anyway, something to keep in mind if you run into similar problems.

Dougal

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