nateastle Posted April 5, 2018 Report Share Posted April 5, 2018 I am developing a web interface and would like to be able to transfer an active call. I found a topic about CSTA in the forums but it didn't get me anywhere. I am wondering if there is something where I can give the active call id and be able to transfer it. I am using the remote_call.htm right now but the workflow isn't user friendly as the person has to answer the phone in order for the call to transfer. Quote Link to comment Share on other sites More sharing options...
Support Posted April 6, 2018 Report Share Posted April 6, 2018 Hi, So you are looking for a Blind call to be transferred? Did you try our REST API yet https://vodia.com/pbxapi/index.php? If you dont find what you are looking for, then give us a call or maybe describe here what you are looking for and we can try to add it if it's possible (scenario wise). Quote Link to comment Share on other sites More sharing options...
nateastle Posted April 15, 2018 Author Report Share Posted April 15, 2018 yes, I am wanting to blind transfer a call through an api. I am trying to build a receptionist dashboard so a receptionist can see who is on calls and which people are available so she can transfer calls to the person. I looked through the rest documentation that you posted but was unable to find a rest call to do that. I think there is a way to do it through web sockets but it requires a cookie which complicates things and would not work. I found documentations about CSTA located here https://vodia.com/documentation/csta_api which would probably work but I am unsure what the url is to send events to. Quote Link to comment Share on other sites More sharing options...
Support Posted April 17, 2018 Report Share Posted April 17, 2018 Hi, Did you check out this link https://vodia.com/documentation/csta_api_example ? Quote Link to comment Share on other sites More sharing options...
nateastle Posted April 20, 2018 Author Report Share Posted April 20, 2018 yes I have which is useful but I am not sure what url to post / put to. I have tried this as well: https://vodia.com/documentation/csta_api but it doesn't have any information on setup or endpoint to post things to. Quote Link to comment Share on other sites More sharing options...
Support Posted April 20, 2018 Report Share Posted April 20, 2018 Hi, Unfortunately this would be a little out of our reach to develop an API at this point. After discussion with our team, we have concluded that going with only CSTA will be the best option for you. Quote Link to comment Share on other sites More sharing options...
nateastle Posted April 23, 2018 Author Report Share Posted April 23, 2018 Which I am willing to do however, I am not that familiar with how CSTA works or what endpoint I need to hit on the PBX or authentication to use in order for it to work and it doesn't appear to have documentation in the 2 links on how to get it configured. Quote Link to comment Share on other sites More sharing options...
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