McFone Posted May 28, 2018 Report Share Posted May 28, 2018 Hi, there is a view for the ACD where all agents are combined as a total overview. For an agent you can see the summary with graphics under the ACD menu. thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 28, 2018 Report Share Posted May 28, 2018 Did you try user mode? Quote Link to comment Share on other sites More sharing options...
Support Posted May 29, 2018 Report Share Posted May 29, 2018 Hi, Login via that user who is the manager (assign that user a queue manager in the ACD settings) of that ACD. Quote Link to comment Share on other sites More sharing options...
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