Jump to content

response for group absentee


impiantitel
 Share

Recommended Posts

hi,
with *87+extension I make an absent response on extensions that does not respond.
with *87 I make a generic answer

I was wondering if you could create "response groups for absent, and its code "*87" to respond only to that group.

Scenario:
- crying ground extension 201-202-203
- second floor extension 209-210-211
- 201 calls 202 and the 209 digit *87 to answer another call actually answers the 201 without wanting it.

I have several customers with this need and this lack limits my sales.

Link to comment
Share on other sites

example scenario:
Company first floor -> extension 201-202-203-204
Company fourth floor -> extension 209-210-211-212
Company seventh floor -> extension 215-216-217

if example 209 calls the 217 and extension 201 dials *87 to answer the other call actually answers the 209.
And that's not good.
you would need to create response groups for absent,
example:
group 1 -> 201-202-203-204
group 2 -> 209-210-211-212
group 2 -> 215-216-217

with *87+ inside I answer to the extension ringing
with *87 I answer in a generic way
with *87+2 (example) I answer the incoming call on group 2
Almost all telephone exchanges have this option, even Grandstream's UCM for example has this important option.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...