dtasia Posted July 3, 2019 Report Share Posted July 3, 2019 We have a requirement here in a Vodia system where an extension wants to call another extension and if the called extension does not pick up the call then the call should just simply drop-off. But what we get to see is somewhat different, we see as follows: Calls made internally (from any extension) to other extension/s would make the extensions ring and if not picked up then no message bank becomes active although you listen to the following ring back tone “There was no answer to your request. Press 1 to receive a call back when the extension becomes available”. What we (actually the client) want is to just not to listen to anything and the call would just simply drop. Moreover, when calls made internally in within extensions is there a way to specifically extend the ringing duration of the target extension/s. The duration that we get to see is 60 seconds. Is there a way to extend or reduce ringing duration of individual extension. Quote Link to comment Share on other sites More sharing options...
Support Posted July 3, 2019 Report Share Posted July 3, 2019 1) "Disable" the mailbox of the call receiving extension and see what difference you see. 2) Please see below: Quote Link to comment Share on other sites More sharing options...
dtasia Posted July 4, 2019 Author Report Share Posted July 4, 2019 the mailbox is disabled and still calls go through to the mailbox with the message. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 5, 2019 Report Share Posted July 5, 2019 By default the "camp on" feature is enabled - if you disable it and the mailbox is disabled too then the call should get rejected. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.