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Conciliating dial plans and address book numbers


penta s.r.l.

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May be this may seems a quite stupid question, but since it's our first installation, we'll take the risk. :-)

 

We have a dial plan like this:

 

110 Our_VoIP_Provider 8*

120 Our_PSTN__Gateway 9*

 

In the address book we have to put a 9 in front of the number to route the call to the PSTN Gwy.

This works, but callers won't be recognized when calling inbound, for the numbers do not clash.

 

The question arises since I've seen all dial plans examples less or more like our.

 

How do you conciliate address book numbers and dial plans?

Do we have to add another line in the Dial Plan for calls originating from speed dial codes?

 

e.g.

110 Our_VoIP_Provider 8*

120 Our_PSTN__Gateway 9*

130 Our_PSTN__Gateway *

 

Thank you

 

Nicola

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May be this may seems a quite stupid question, but since it's our first installation, we'll take the risk. :-)

 

We have a dial plan like this:

 

110 Our_VoIP_Provider 8*

120 Our_PSTN__Gateway 9*

 

In the address book we have to put a 9 in front of the number to route the call to the PSTN Gwy.

This works, but callers won't be recognized when calling inbound, for the numbers do not clash.

 

The question arises since I've seen all dial plans examples less or more like our.

 

How do you conciliate address book numbers and dial plans?

Do we have to add another line in the Dial Plan for calls originating from speed dial codes?

 

e.g.

110 Our_VoIP_Provider 8*

120 Our_PSTN__Gateway 9*

130 Our_PSTN__Gateway *

 

Well, this is not a stupid question. The point about version 3.1 is that address book entries and also other "telephone" numbers are internally stored in the "+" format (e.g. +3912345678). Havnig 003912345678 as well as 012345678 is just creating such a big mess that you can never be sure what number you want to dial.

 

The "9" prefix that indicates an outside line becomes a little bit pointless in SIP. Like on the cell phone you have to push the "dial" button any way, especially in countries like Italy where you can't know how long a number is.

 

If you do want a "9" prefix, the phone has to deal with it and strip it. It is just to make you comfortable to hear a dial tone after entering a nine, but it has no more technical background. Psychology. IMHO we should just get over it and just dial the number that we want to talk to.

 

If you explicity want to route +-numbers in the dial plan then you have to use a pattern like "+*" or "+39*".

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Well, this is not a stupid question. The point about version 3.1 is that address book entries and also other "telephone" numbers are internally stored in the "+" format (e.g. +3912345678). Havnig 003912345678 as well as 012345678 is just creating such a big mess that you can never be sure what number you want to dial.

So it's best to wait for 3.1 to be released, before working on the address book.

When you think this will happen?

 

The "9" prefix that indicates an outside line becomes a little bit pointless in SIP. Like on the cell phone you have to push the "dial" button any way, especially in countries like Italy where you can't know how long a number is.

If you do want a "9" prefix, the phone has to deal with it and strip it. It is just to make you comfortable to hear a dial tone after entering a nine, but it has no more technical background. Psychology. IMHO we should just get over it and just dial the number that we want to talk to.

If you explicity want to route +-numbers in the dial plan then you have to use a pattern like "+*" or "+39*".

I understand.. we were just studying the manual, and the great part of existing examples are US oriented. :)

 

Anyway, right now we have 2 outbound trunks, one is the Gateway and the other is the VoIP provider.

Due to local rates, we are using mainly the PSTN and the VoIP only when we have no more PSTN lines availables.

To select the line, we just type '8' or '9' in front of the number.. any tip on this?

Can we tell the pbx to use the VoIP trunk when the Gateway is full?

 

Thank you for your answers.

 

Nicola

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So it's best to wait for 3.1 to be released, before working on the address book.

When you think this will happen?

 

I understand.. we were just studying the manual, and the great part of existing examples are US oriented. :)

 

Anyway, right now we have 2 outbound trunks, one is the Gateway and the other is the VoIP provider.

Due to local rates, we are using mainly the PSTN and the VoIP only when we have no more PSTN lines availables.

To select the line, we just type '8' or '9' in front of the number.. any tip on this?

 

Can we tell the pbx to use the VoIP trunk when the Gateway is full?

 

Thank you for your answers.

 

Nicola

 

 

3.1 is ready for the testing. Please take a look at the posting http://forum.pbxnsip.com/index.php?showtopic=1650

 

You can create trunks and dialplan entries to achieve this.

http://wiki.pbxnsip.com/index.php/Dial_Plan

http://wiki.pbxnsip.com/index.php/Trunk_Settings

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