Lyndon Posted November 2, 2021 Report Share Posted November 2, 2021 Hi Vodia! Looking for help troubleshooting and understanding how calls to the android app work when the phone is locked/app is closed etc. as I've not been able to find much on this topic in the forums, other than it's supposed to just work? So the brief is that sometimes calls only go through to the mobile app when the mobile app is open on the phone, despite having the APP registration under the extension with no expiry. Running Vodia v68.0.1, App v4.0.16, Android v11. The device shows as Mozilla/5.0 (Linux; Android 11; SM-F916B Build/RP1A.200720.012; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/95.0.4638.50 Mobile Safari/537.36 under the extensions registration. Is this an issue with the PBX and where/how is sends the PUSH notifications, or is it a problem with the phone/app permissions/something else...? How best to troubleshoot? Thanks. Quote Link to comment Share on other sites More sharing options...
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