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Yealink Provision does not work new version


Guest LapeuilleTelecom
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Guest LapeuilleTelecom

Tried to provision Yealink via old system. Old version worked fine. New one no create server name. Is it because of tenant no longer dns address?

 

[7] 10:53:29.299   https://api-dm.yealink.com:8443/api/open/v1/server/add: Return code 200 (126 bytes)ⓘ
{"ret":-1,"data":null,"error":{"msg":null,"errorCode":400,"fieldErrors":[{"field":"serverName","msg":"server.name.existed"}]}}
[8] 10:53:29.299   https://api-dm.yealink.com:8443/api/open/v1/server/add: Return headersⓘ
Server: nginx
Date: Tue, 15 Nov 2021 15:53:29 GMT
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
X-Application-Context: business-ws-rps:cluster-primary-first-test:9983
Strict-Transport-Security: max-age=16000000;includeSubDomains;preload;
X-Frame-Options: DENY
Referrer-Policy: no-referrer-when-downgrade
X-Content-Type-Options: nosniff
X-XSS-Protection: 1;mode=block
[8] 10:53:29.299    Add Yealink MAC 805E0C49ABCD to server undefinedⓘ
[9] 10:53:29.299    https:api-dm.yealink.com:8443: Send request (427 bytes)ⓘ
POST https://api-dm.yealink.com:8443/api/open/v1/device/add HTTP/1.1
Host: api-dm.yealink.com:8443
Content-Type: application/json
Content-MD5: eEFKxQFqyrHaT3nR3TqVOw==

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Hello,

Just to add to this, i decided to test on 68.0.4. I got the same results.

 

The logs look pretty much identical. It populates on the RPS portion but the server name is blank/null.

 

Tested with an older v67. The problem did not exist and created the entries without issue.

 

The biggest difference between these versions is that on v68. the domains are called "Tenants". Is the PBX trying to send the system name when creating the records? It should always be the DNS of the tenant/pbx.

 

The firmware of the phone doesn't really matter because at this level it's the PBX failing the API call to Yealink's RPS and providing it with a null/blank server name. Any phone will fail provisioning in this condition.

You might want to address this ASAP since this affects everyone with a Yealink RPS account.

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