Queue report day/week

[RichardDCG]

Can we report on daily and weekly queue stats?  I have 0:00/day 0:00/week set but only receive the daily report.

 

https://blog.vodia.com/monthly_and_weekly_reports

[Vodia PBX]

Try 0:00/week 0:00/day so that the week matches first. Alternatively you need to specify two distinct times so that the system generates the reports at two different times, e.g. 0:00/day 0:30/week.

[RichardDCG]

"The “Try” button will always generate daily reports"  if I set 2 options the 'Try' button reports whatever the first one is.. I'll try the different times, if I set 0:00/day 0:30/wed will that run a daily and also a weekly on Wednesday?

[Vodia PBX]

The thing about the try button is that it ignores the times. That is why the try button is at this point just hard coded to use the daily statistics. In order to find out what pattern works for you the only thing is to wait and see.

What you can also do so that you don't have to wait for Monday is to use e.g. 0:00/wed 0:00/day if it is currently Tuesday. Then you should receive the weekly report on Wednesday which should be just a few hours away.

[RichardDCG]

On 2/24/2022 at 1:31 PM, Vodia PBX said:

The thing about the try button is that it ignores the times. That is why the try button is at this point just hard coded to use the daily statistics.

The try button showed me the weekly statistics if that was first in the setting.  I had to set 0:00/day 0:30/wed for it to work.  I got a daily email at 12am and a weekly at 12:30am on Wednesday.