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Faxes are not working on VodiaPBX


Rameshkumar

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Hi there,

 

 I'm using VodiaPBX for the Faxes, FXS ATA gateways are connected to Vodia and fax machine is connected to that ATA, I'm using it since long time and never ever had any issue, suddenly couple of days ago faxes stop working completely. It's happening to inbound faxes, outbound looks good. Below are the logs as sample. Fax sent from 6317771792 to 7186438257 and it failed. If I move same ATA device to FreePBX it works perfect. I'm using Vodia Version 68.0.4 Please advise.

 

[5] 22:01:06.658    SIP Rx 76.215.9.223:5060:ⓘ
INVITE sip:7186438257@pbx240.bpsnapbx.com:5060 SIP/2.0
Record-Route: <sip:76.215.9.223;lr;did=8d7.6742>
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK60fe.e132ab2f6ba2990f53d1169eb14fec45.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa3df28867ef236b0
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835940 INVITE
Max-Forwards: 69
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS,MESSAGE,PUBLISH
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed
Contact: "UMCF, LLC" <sip:6317771792@208.93.41.174:5060>
Remote-Party-ID: "UMCF, LLC" <sip:6317771792@208.93.41.174:5060>;privacy=off
Supported: timer,100rel,precondition
Session-Expires: 1800
Min-SE: 90
Content-Length:   239
Content-Disposition: session; handling=required
Content-Type: application/sdp
P-hint: inbound

v=0
o=Sonus_UAC 567114 96484 IN IP4 208.93.41.174
s=SIP Media Capabilities
c=IN IP4 208.93.41.141
t=0 0
m=audio 29774 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=maxptime:20
[6] 22:01:06.658    Port 86: Allocating port for SIP Call-ID 369898176_134213855@208.93.41.174ⓘ
[7] 22:01:06.658    Port 86: SRTP tx keys: eUaYNu8MS65nKZrl9Zc1fo/CC5BIAaX7GgpshZi0 11FA1179ⓘ
[9] 22:01:06.659    UDP (IPv4): Opening socket on 0.0.0.0:55624ⓘ
[9] 22:01:06.659    UDP (IPv4): Opening socket on 0.0.0.0:55625ⓘ
[9] 22:01:06.659    UDP (IPv6): Opening socket on [::]:55624ⓘ
[9] 22:01:06.659    UDP (IPv6): Opening socket on [::]:55625ⓘ
[7] 22:01:06.659    Port 86: Allocated ports 55624 and 55625ⓘ
[8] 22:01:06.659    Port 86: Added predefined codec 2 (mapped to 0)ⓘ
[5] 22:01:06.659    SIP Tx 76.215.9.223:5060:ⓘ
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK60fe.e132ab2f6ba2990f53d1169eb14fec45.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa3df28867ef236b0
Record-Route: <sip:76.215.9.223;lr;did=8d7.6742>
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835940 INVITE
Content-Length: 0

[8] 22:01:06.659    Port 86: Added rtpmap codec 1 (mapped to 101)ⓘ
[6] 22:01:06.659    Port 86: Sending RTP to 208.93.41.141:29774, codec not set yetⓘ
[7] 22:01:06.662    Port 86: Set codec preference count 5ⓘ
[6] 22:01:06.662    Port 87: Allocating port for SIP Call-ID 65418a41@pbxⓘ
[7] 22:01:06.662    Port 87: SRTP tx keys: hLiXi25Z5NbKL8T0KD/sTtVy8nYa/MqTrZQxQzUF D6BEB93Fⓘ
[7] 22:01:06.662    Port 87: Set codec preference count 5ⓘ
[8] 22:01:06.662    Port 87: state code from 0 to 100ⓘ
[9] 22:01:06.662    Port 87: Adding codec PCMU/8000 to available listⓘ
[9] 22:01:06.662    Port 87: Adding codec PCMA/8000 to available listⓘ
[9] 22:01:06.662    Port 87: Adding codec G722/8000 to available listⓘ
[9] 22:01:06.662    Port 87: Adding codec GSM/8000 to available listⓘ
[9] 22:01:06.662    Port 87: Update codecs preference size 5, available codecs size 5ⓘ
[9] 22:01:06.663    UDP (IPv4): Opening socket on 0.0.0.0:60996ⓘ
[9] 22:01:06.663    UDP (IPv4): Opening socket on 0.0.0.0:60997ⓘ
[9] 22:01:06.663    UDP (IPv6): Opening socket on [::]:60996ⓘ
[9] 22:01:06.663    UDP (IPv6): Opening socket on [::]:60997ⓘ
[7] 22:01:06.663    Port 87: Allocated ports 60996 and 60997ⓘ
[8] 22:01:06.664    Port 86: state code from 0 to 100ⓘ
[8] 22:01:06.664    Port 86: Ignore double SDPⓘ
[9] 22:01:06.664    Port 86: Adding codec PCMU/8000 to available listⓘ
[9] 22:01:06.664    Port 86: Connected device does not support codec PCMA/8000ⓘ
[9] 22:01:06.664    Port 86: Connected device does not support codec G722/8000ⓘ
[9] 22:01:06.664    Port 86: Connected device does not support codec GSM/8000ⓘ
[9] 22:01:06.664    Port 86: Update codecs preference size 5, available codecs size 2ⓘ
[5] 22:01:06.664    SIP Tx 108.30.147.253:50291:ⓘ
INVITE sip:351@192.168.1.37:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-eea2afb642e06b1875bdbacab76ba7e0;rport
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>
Call-ID: 65418a41@pbx
CSeq: 6857 INVITE
Max-Forwards: 70
Contact: <sip:351@76.215.9.215:5060;transport=tcp>
Allow-Events: refer
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.4
Alert-Info: <Bellcore-dr1>
X-SPAM-Score: 0
Content-Type: application/sdp
Content-Length: 310

v=0
o=- 1700987388 1700987388 IN IP4 76.215.9.215
s=-
c=IN IP4 76.215.9.215
t=0 0
m=audio 60996 RTP/AVP 0 8 9 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=rtcp-xr:rcvr-rtt=all voip-metrics
a=sendrecv
[5] 22:01:06.691    SIP Rx 108.30.147.253:50291:ⓘ
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-eea2afb642e06b1875bdbacab76ba7e0;rport=5060
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>
Call-ID: 65418a41@pbx
CSeq: 6857 INVITE
Supported: replaces, path, timer, eventlist
User-Agent: Grandstream HT814 1.0.9.3
Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
Content-Length: 0

[5] 22:01:06.749    SIP Rx 108.30.147.253:50291:ⓘ
SIP/2.0 180 Ringing
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-eea2afb642e06b1875bdbacab76ba7e0;rport=5060
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
Call-ID: 65418a41@pbx
CSeq: 6857 INVITE
Contact: <sip:351@192.168.1.37:5060;transport=tcp>
Supported: replaces, path, timer, eventlist
User-Agent: Grandstream HT814 1.0.9.3
Allow-Events: talk, hold
Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
Content-Length: 0

[8] 22:01:06.750    Port 86: state code from 100 to 183ⓘ
[6] 22:01:06.750    Port 86: Choose codec PCMU/8000ⓘ
[5] 22:01:06.750    SIP Tx 76.215.9.223:5060:ⓘ
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK60fe.e132ab2f6ba2990f53d1169eb14fec45.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa3df28867ef236b0
Record-Route: <sip:76.215.9.223;lr;did=8d7.6742>
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835940 INVITE
Contact: <sip:7186438257@76.215.9.215:5060;transport=udp>
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Allow-Events: refer
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.4
Require: 100rel
RSeq: 1
Content-Type: application/sdp
Content-Length: 202

v=0
o=- 1887414772 1887414772 IN IP4 76.215.9.215
s=-
c=IN IP4 76.215.9.215
t=0 0
m=audio 55624 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
[8] 22:01:06.754    Media: Dropping audio_moh/bi_ced.wav from cacheⓘ
[5] 22:01:06.780    SIP Rx 76.215.9.223:5060:ⓘ
PRACK sip:7186438257@76.215.9.215:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK70fe.55a1608851644f8dfe190411024f3ee1.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa403e974169f24d1
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835941 PRACK
Max-Forwards: 69
RAck: 1 835940 INVITE
Content-Length: 0

[5] 22:01:06.780    SIP Tx 76.215.9.223:5060:ⓘ
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK70fe.55a1608851644f8dfe190411024f3ee1.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa403e974169f24d1
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835941 PRACK
Contact: <sip:7186438257@76.215.9.215:5060;transport=udp>
User-Agent: Vodia-PBX/68.0.4
Content-Length: 0

[9] 22:01:06.792    Port 86: Received first RTP packetⓘ
[5] 22:01:15.723    SIP Rx 108.30.147.253:50291:ⓘ
SIP/2.0 200 OK
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-eea2afb642e06b1875bdbacab76ba7e0;rport=5060
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
Call-ID: 65418a41@pbx
CSeq: 6857 INVITE
Contact: <sip:351@192.168.1.37:5060;transport=tcp>
Supported: replaces, path, timer, eventlist
User-Agent: Grandstream HT814 1.0.9.3
Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
Content-Type: application/sdp
Content-Length:   243

v=0
o=351 8000 8000 IN IP4 192.168.1.37
s=SIP Call
c=IN IP4 192.168.1.37
t=0 0
m=audio 5004 RTP/AVP 0 8 101
a=sendrecv
a=rtpmap:0 PCMU/8000
a=ptime:20
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16,32-36,54
[8] 22:01:15.723    Port 87: Added predefined codec 2 (mapped to 0)ⓘ
[8] 22:01:15.723    Port 87: Added predefined codec 3 (mapped to 8)ⓘ
[7] 22:01:15.723    Port 87: Set packet length to 20ⓘ
[8] 22:01:15.724    Port 87: Added rtpmap codec 1 (mapped to 101)ⓘ
[6] 22:01:15.724    Port 87: Choose codec PCMU/8000 in answerⓘ
[6] 22:01:15.724    Port 87: Sending RTP to 192.168.1.37:5004, codec PCMU/8000ⓘ
[7] 22:01:15.724    Port 87: Determine pass-through mode after receiving responseⓘ
[5] 22:01:15.724    SIP Tx 108.30.147.253:50291:ⓘ
ACK sip:351@192.168.1.37:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-f50656d679d214be5162edd453cbf470;rport
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
Call-ID: 65418a41@pbx
CSeq: 6857 ACK
Max-Forwards: 70
Contact: <sip:351@76.215.9.215:5060;transport=tcp>
Content-Length: 0

[8] 22:01:15.725    Port 87: state code from 100 to 200ⓘ
[8] 22:01:15.725    Port 86: state code from 183 to 200ⓘ
[7] 22:01:15.726    Port 86: RTP pass-through modeⓘ
[7] 22:01:15.726    Port 87: RTP pass-through modeⓘ
[5] 22:01:15.726    SIP Tx 76.215.9.223:5060:ⓘ
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK60fe.e132ab2f6ba2990f53d1169eb14fec45.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa3df28867ef236b0
Record-Route: <sip:76.215.9.223;lr;did=8d7.6742>
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835940 INVITE
Contact: <sip:7186438257@76.215.9.215:5060;transport=udp>
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Allow-Events: refer
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.4
Content-Type: application/sdp
Content-Length: 202

v=0
o=- 1887414772 1887414772 IN IP4 76.215.9.215
s=-
c=IN IP4 76.215.9.215
t=0 0
m=audio 55624 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
[8] 22:01:15.732    Port 87: Begin passthrough to 192.168.1.37:5004ⓘ
[5] 22:01:15.755    SIP Rx 76.215.9.223:5060:ⓘ
ACK sip:7186438257@76.215.9.215:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK60fe.18f0afe71dc7143ac9421aac704731b0.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBa845e42a169f24d1
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835940 ACK
Max-Forwards: 69
Content-Length: 0

[6] 22:01:15.800    Port 87: Sending RTP to 108.30.147.253:5004, codec PCMU/8000ⓘ
[9] 22:01:15.800    Port 87: Received first RTP packetⓘ
[8] 22:01:15.800    Port 86: Begin passthrough to 208.93.41.141:29774ⓘ
[9] 22:01:20.795    Port 87: RTCP SR time=3870954080:64421888 timestamp=4856320 packets=250 octets=40000ⓘ
[5] 22:01:23.920    SIP Rx 108.30.147.253:50291:ⓘ
INVITE sip:351@76.215.9.215:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.1.37:5060;branch=z9hG4bK761547130;rport
From: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
To: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
Call-ID: 65418a41@pbx
CSeq: 6858 INVITE
Contact: <sip:351@192.168.1.37:5060;transport=tcp>
Max-Forwards: 70
Supported: replaces, path, timer, eventlist
User-Agent: Grandstream HT814 1.0.9.3
Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
Content-Type: application/sdp
Accept: application/sdp, application/dtmf-relay
Content-Length:   268

v=0
o=351 8000 8001 IN IP4 192.168.1.37
s=SIP Call
c=IN IP4 192.168.1.37
t=0 0
m=image 5004 udptl t38
a=T38FaxVersion:0
a=T38MaxBitRate:9600
a=T38FaxRateManagement:transferredTCF
a=T38FaxMaxBuffer:400
a=T38FaxMaxDatagram:280
a=T38FaxUdpEC:t38UDPRedundancy
[8] 22:01:23.920    Port 87: Setting RTP destination to 192.168.1.37:5004 for passthroughⓘ
[8] 22:01:23.920    Port 87: Setting RTCP destination to 192.168.1.37:5005 for passthroughⓘ
[7] 22:01:23.920    UDP (IPv4): Opening socket on 0.0.0.0:53648ⓘ
[7] 22:01:23.921    UDP (IPv4): Opening socket on 0.0.0.0:53649ⓘ
[8] 22:01:23.921    Port 87: Open transparent ports 53648 and 53649ⓘ
[7] 22:01:23.921    UDP (IPv4): Opening socket on 0.0.0.0:59556ⓘ
[7] 22:01:23.921    UDP (IPv4): Opening socket on 0.0.0.0:59557ⓘ
[8] 22:01:23.921    Port 86: Open transparent ports 59556 and 59557ⓘ
[5] 22:01:23.922    SIP Tx 76.215.9.223:5060:ⓘ
INVITE sip:6317771792@208.93.41.174:5060 SIP/2.0
Via: SIP/2.0/UDP 76.215.9.215:5060;branch=z9hG4bK-dd2be505ce5e300acbd5b64158d277a4;rport
Route: <sip:76.215.9.223;lr;did=8d7.6742>
From: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
To: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 22373 INVITE
Max-Forwards: 70
Contact: <sip:7186438257@76.215.9.215:5060;transport=udp>
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Allow-Events: refer
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.4
Content-Type: application/sdp
Content-Length: 272

v=0
o=- 1887414772 1887414773 IN IP4 76.215.9.215
s=-
c=IN IP4 76.215.9.215
t=0 0
m=image 59556 udptl t38
a=T38FaxVersion:0
a=T38MaxBitRate:9600
a=T38FaxRateManagement:transferredTCF
a=T38FaxMaxBuffer:400
a=T38FaxMaxDatagram:280
a=T38FaxUdpEC:t38UDPRedundancy
[5] 22:01:23.922    SIP Tx 108.30.147.253:50291:ⓘ
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.1.37:5060;branch=z9hG4bK761547130;rport=50291;received=108.30.147.253
From: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
To: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
Call-ID: 65418a41@pbx
CSeq: 6858 INVITE
Content-Length: 0

[5] 22:01:23.923    SIP Rx 76.215.9.223:5060:ⓘ
SIP/2.0 100 trying -- your call is important to us
Via: SIP/2.0/UDP 76.215.9.215:5060;branch=z9hG4bK-dd2be505ce5e300acbd5b64158d277a4;rport=5060;received=76.215.9.215
From: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
To: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 22373 INVITE
Content-Length: 0

[5] 22:01:23.982    SIP Rx 76.215.9.223:5060:ⓘ
SIP/2.0 200 OK
Via: SIP/2.0/UDP 76.215.9.215:5060;received=76.215.9.215;branch=z9hG4bK-dd2be505ce5e300acbd5b64158d277a4;rport=5060
From: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
To: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 22373 INVITE
Record-Route: <sip:76.215.9.223:5060;lr;did=8d7.6742>
Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed
Contact: "UMCF, LLC" <sip:6317771792@208.93.41.174:5060>
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,PRACK,UPDATE,OPTIONS,MESSAGE,PUBLISH
Supported: timer,precondition
Session-Expires: 1800;refresher=uas
Content-Length:   306
Content-Disposition: session; handling=required
Content-Type: application/sdp

v=0
o=Sonus_UAC 567114 96485 IN IP4 208.93.41.174
s=SIP Media Capabilities
c=IN IP4 208.93.41.141
t=0 0
m=image 29774 udptl t38
a=T38FaxVersion:0
a=T38MaxBitRate:9600
a=T38FaxRateManagement:transferredTCF
a=T38FaxMaxBuffer:262
a=T38FaxMaxDatagram:176
a=T38FaxUdpEC:t38UDPRedundancy
a=sendrecv
[8] 22:01:23.982    Port 86: Setting RTP destination to 208.93.41.141:29774 for passthroughⓘ
[8] 22:01:23.982    Port 86: Setting RTCP destination to 208.93.41.141:29775 for passthroughⓘ
[5] 22:01:23.983    SIP Tx 108.30.147.253:50291:ⓘ
SIP/2.0 200 Ok
Via: SIP/2.0/TCP 192.168.1.37:5060;branch=z9hG4bK761547130;rport=50291;received=108.30.147.253
From: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
To: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
Call-ID: 65418a41@pbx
CSeq: 6858 INVITE
Contact: <sip:351@76.215.9.215:5060;transport=tcp>
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Allow-Events: refer
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.4
Content-Type: application/sdp
Content-Length: 272

v=0
o=- 1700987388 1700987389 IN IP4 76.215.9.215
s=-
c=IN IP4 76.215.9.215
t=0 0
m=image 53648 udptl t38
a=T38FaxVersion:0
a=T38MaxBitRate:9600
a=T38FaxRateManagement:transferredTCF
a=T38FaxMaxBuffer:262
a=T38FaxMaxDatagram:176
a=T38FaxUdpEC:t38UDPRedundancy
[7] 22:01:23.983    Port 86: Determine pass-through mode after receiving responseⓘ
[5] 22:01:23.983    SIP Tx 76.215.9.223:5060:ⓘ
ACK sip:6317771792@208.93.41.174:5060 SIP/2.0
Via: SIP/2.0/UDP 76.215.9.215:5060;branch=z9hG4bK-02d7bd1c45a4fe00ff8ad105cc473dcf;rport
Route: <sip:76.215.9.223;lr;did=8d7.6742>
From: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
To: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 22373 ACK
Max-Forwards: 70
Contact: <sip:7186438257@76.215.9.215:5060;transport=udp>
Content-Length: 0

[5] 22:01:24.022    SIP Rx 108.30.147.253:50291:ⓘ
ACK sip:351@76.215.9.215:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.1.37:5060;branch=z9hG4bK594180001;rport
From: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
To: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
Call-ID: 65418a41@pbx
CSeq: 6858 ACK
Contact: <sip:351@192.168.1.37:5060;transport=tcp>
Max-Forwards: 70
Supported: replaces, path, timer, eventlist
User-Agent: Grandstream HT814 1.0.9.3
Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
Content-Length: 0

[5] 22:01:24.048    Changing destination for RTP passthroughⓘ
[8] 22:01:24.048    Port 87: Setting RTP destination to 108.30.147.253:5004 for passthroughⓘ
[5] 22:01:54.882    SIP Rx 76.215.9.223:5060:ⓘ
BYE sip:7186438257@76.215.9.215:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK40fe.d7ddf0cc224c4720a7f1b8d9e870dcb1.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBbba1356f169f24d1
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835942 BYE
Max-Forwards: 69
Content-Length: 0

[5] 22:01:54.882    SIP Tx 76.215.9.223:5060:ⓘ
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 76.215.9.223;branch=z9hG4bK40fe.d7ddf0cc224c4720a7f1b8d9e870dcb1.0
Via: SIP/2.0/UDP 208.93.41.174:5060;branch=z9hG4bK0cBbba1356f169f24d1
From: "UMCF, LLC" <sip:6317771792@208.93.41.174>;tag=gK0c075456
To: <sip:7186438257@76.215.9.223>;tag=d9db1c6d05
Call-ID: 369898176_134213855@208.93.41.174
CSeq: 835942 BYE
Contact: <sip:7186438257@76.215.9.215:5060;transport=udp>
User-Agent: Vodia-PBX/68.0.4
Content-Length: 0

[7] 22:01:54.882    Port 87: Media-aware pass-through modeⓘ
[8] 22:01:54.883    Port 86: Clearing port with SIP Call-ID 369898176_134213855@208.93.41.174ⓘ
[7] 22:01:54.883    Call leg already terminated (call-id=86, code=486)ⓘ
[8] 22:01:54.885    Remove leg 86: Call port 86, SIP call id 369898176_134213855@208.93.41.174ⓘ
[8] 22:01:54.885    Port 87: state code from 200 to 486ⓘ
[8] 22:01:54.885    Port 87: Send hangup with reason byeⓘ
[5] 22:01:54.885    SIP Tx 108.30.147.253:50291:ⓘ
BYE sip:351@192.168.1.37:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-96251c037a8d5936fcd5f1405bbfd5f5;rport
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
Call-ID: 65418a41@pbx
CSeq: 6858 BYE
Max-Forwards: 70
Contact: <sip:351@76.215.9.215:5060;transport=tcp>
Content-Length: 0

[5] 22:01:54.908    SIP Rx 108.30.147.253:50291:ⓘ
SIP/2.0 200 OK
Via: SIP/2.0/TCP 76.215.9.215:5060;branch=z9hG4bK-96251c037a8d5936fcd5f1405bbfd5f5;rport=5060
From: "UMCF, LLC" <sip:6317771792@henger.voip.net>;tag=1704182448
To: "Raices, CaseWorker Fax" <sip:351@henger.voip.net>;tag=1061884164
Call-ID: 65418a41@pbx
CSeq: 6858 BYE
Contact: <sip:351@192.168.1.37:5060;transport=tcp>
Supported: replaces, path, timer, eventlist
User-Agent: Grandstream HT814 1.0.9.3
Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE
Content-Length: 0

[8] 22:01:54.908    Port 87: Clearing port with SIP Call-ID 65418a41@pbxⓘ
[8] 22:01:54.910    Remove leg 87: Call port 87, SIP call id 65418a41@pbxⓘ
[9] 22:01:54.913    Removed 6 CDR and 0 recordingsⓘ

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On 8/31/2022 at 6:09 PM, Rameshkumar said:

Anyone please.

In that trace the PBX is not involved in the actually FAX decoding, it just shuffles the FAX packets back and forth. My guess is that something on the provider side must have changed (the ATA has probably still the same software). At first glance the trace looks fine. We are now around 68.0.20 and soon 68.0.22, it might be an opportunity to make a backup and upgrade to a newer version.

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