Best setup for two company, using same phones

[mskenderian]

There are two different companies, CompanyA and CompanyB. There are total of 6 users. They have 6 phones, they want Line1 on all the phones to be CompanyA and they want Line2 on all the phones to be CompanyB. Outgoing calls shuold display the correct CallerID depending on which Line the user picks. As far as incoming calls, it should ring on the correct line, depending on which DID was called.

How would I be able to set this up?

Also how would i handle transfers?

[Vodia PBX]

I would just put them into one tenant. There is no point making this too complicated. Then they can use the group functions to make sure to answer the calls properly.

[mskenderian]

The problem iam facing if they answer line2 and then transfer to ext 102, line 1 would ring. Not line2 on ext 102.

[RichardDCG]

if they were a single tenant then you could use ring groups and the group name to distinguish inbound calls for answering as the correct company.  Dialling out (I assume you want to dial out as either company from the same phone) you could do this with dialling rules.. transferring is then just a standard transfer between extensions.

[mskenderian]

The issue I have is not the inbound of outbound. Transferring a call from 101 on line 2 to 105, goes the line 1 on ext 105. Now the 105 agent thinks the caller is for companyA and not companyB

[RichardDCG]

As a single tenant using ring groups would there be a 'second line'?

[mskenderian]

Yes, i was planning on making two ring groups, one for each Company

[RichardDCG]

Are you doing blind transfers?  Attended transfers you could announce the company called.  Does using Group Name as the From header in the group help?