mskenderian Posted June 20, 2023 Report Share Posted June 20, 2023 i cant provision poly vvx500 on v69.0.5 build Jun 18 2023 11:51:52 phone shows invalid configuration. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 20, 2023 Author Report Share Posted June 20, 2023 tested the same phone on 68.0.20 and 68.0.30 and both work fine. test on 69.0.4 and 69.0.5 both fail. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 20, 2023 Author Report Share Posted June 20, 2023 i think i may of found the problem i cant save the extension number to that phone. when i press save, it doesnt show the green checkbox, if i close it, and refresh, it doesnt save the settings. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 20, 2023 Author Report Share Posted June 20, 2023 if i edit any other phone it works, i guess the bug is related to not being able to edit the setting for that phone. when the device still is waiting for the original provisioning. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 20, 2023 Author Report Share Posted June 20, 2023 I deleted that phone and entered it again. it seem to work. The issue was when i edited the phone it would not bring the current make and model from the settings. see screenshot in previos post, to it wouldnt save it. now i have another issue, i cant update the buttons. look at the phone logs. it has to do with SSL certs. Quote 0620144934|cfg |*|00|Prov|Starting to provision 0620144935|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed 0620144935|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed 0620144935|cfg |4|00|Prov|Download of master configuration file failed 0620144935|cfg |4|00|Prov|Trying to boot from existing configuration 0620144935|cfg |4|00|Prov|Update configuration failed 0620144935|cfg |4|00|Prov|Not setting device parameters since configuration was not updated. this phone is on version 5.9.7 which is the latest for the vvx 500 or any x00 series. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 20, 2023 Report Share Posted June 20, 2023 First of all please make sure that the MAC address is ready for pairing/provisioning. In 69, you see some gentle blinking next to the MAC address in the device management page. As for the certificate, if you have an old firmware on the phone, it might not have the Lets Encrypt Root CA preloaded (unless you have your own certificate on the server). In that case, update the firmware first and try if it works. Otherwise you might have to proceed with HTTP and SIP/TCP. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 21, 2023 Author Report Share Posted June 21, 2023 It’s the newest firmware. The vvx 00 series. 200, 300, 400, 500 and 600 are on version 5.9.7 and cannot be upgraded to v6. when I provision with http the PBX changes it to https. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 23, 2023 Author Report Share Posted June 23, 2023 can we get this cert added? or fix this somehow? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 23, 2023 Report Share Posted June 23, 2023 2 hours ago, mskenderian said: can we get this cert added? or fix this somehow? Well I assume that Poly(com)/HP interest in providing an updated firmware is limited. If I remember correctly you can import the certificate through the phone web interface? I also remember that over HTTP we would provision the root CA into the phone, but that does not seem to happen? On a side note, you should also consider making TLS1.2 the minimum version, unless you are using really old equipment. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted June 24, 2023 Author Report Share Posted June 24, 2023 i think it supports tls1.2. the other phone on the other PBX are on that. It used to work. i remember when we put http for provisioning, it would first send the root CA install it, the phone would reboot and change the provisioning to https, and then finally provision the phone as it should. something broke. idk what it is. Can we set it up for that. i dont need the VVX 00 series going away. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted July 6, 2023 Author Report Share Posted July 6, 2023 Can we get this fixed for v68? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 7, 2023 Report Share Posted July 7, 2023 On 7/6/2023 at 2:16 AM, mskenderian said: Can we get this fixed for v68? Looks like it's already fixed in 68, but we need to make a build. Quote Link to comment Share on other sites More sharing options...
mskenderian Posted July 7, 2023 Author Report Share Posted July 7, 2023 please small releases. on production version. if we can add the fanvil w611 to this new build. small frequent builds on productions is important. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted July 10, 2023 Report Share Posted July 10, 2023 On 7/8/2023 at 5:53 AM, mskenderian said: small frequent builds on productions is important. +1. V68 is being forgotten and V69 is not ready yet for production. Quote Link to comment Share on other sites More sharing options...
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