Friedom-Tech Posted February 6, 2009 Report Share Posted February 6, 2009 for some reason i am getting the following error when trying to provision the phone remotely!! 0101015549|copy |3|00|tftpLib error: tftp transfer failed: error 0x4b0008 0101015549|copy |4|00|Download of '2345-11402-001.bootrom.ld' FAILED on attempt 1 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 6, 2009 Report Share Posted February 6, 2009 for some reason i am getting the following error when trying to provision the phone remotely!! 0101015549|copy |3|00|tftpLib error: tftp transfer failed: error 0x4b0008 0101015549|copy |4|00|Download of '2345-11402-001.bootrom.ld' FAILED on attempt 1 For remote devices, you usually have to use HTTP because TFTP is not a very NAT-friendly protocol. See http://wiki.pbxnsip.com/index.php/Polycom#...ng_Provisioning on how to do that. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted February 6, 2009 Author Report Share Posted February 6, 2009 For remote devices, you usually have to use HTTP because TFTP is not a very NAT-friendly protocol. See http://wiki.pbxnsip.com/index.php/Polycom#...ng_Provisioning on how to do that. tried that....see below 0101022459|so |3|00|Platform: Model=SoundPoint IP 430, Assembly=2345-11402-001 Rev=C 0101022459|so |3|00|Platform: Board=2345-11402-001 1 0101022459|so |3|00|Platform: MAC=0004f21dcb28, IP=Resolving, Subnet Mask=Resolving 0101022459|so |3|00|Platform: BootBlock=2.8.1 (11402_001) 02-May-08 14:04 0101022459|so |3|00|Application, main: Label=BOOT, Version=4.1.2.0037 11-Aug-08 16:40 0101022459|so |3|00|Application, main: P/N=3150-11069-412 0101022459|app1 |4|00|Initial log entry. 0101022500|so |3|00|Link status is Net up Speed 100 full Duplex, PC up Speed 100 full Duplex. 0101022507|cdp |3|00|CDP did not receive a response from a switch. Disabling CDP. 0101022522|app1 |3|00|DNS resolver servers are '167.206.254.2' '167.206.254.1' 0101022522|app1 |3|00|DNS resolver search domain is '' 0101022522|app1 |3|00|Bootline: esw(3,0)bootHost:flash e=192.168.116.107:ffffff00:15180:12 h=67.221.4.214 g=192.168.116.1 u=501 pw=**** f=0x40 tn=Circ 0101022522|app1 |3|00|Bootline: aIP 0101022522|app1 |3|00|DHCP returned result 0x187 from server 192.168.116.1. 0101022522|app1 |3|00| Phone IP address is 192.168.116.107. 0101022522|app1 |3|00| Subnet mask is 255.255.255.0. 0101022522|app1 |3|00| Gateway address is 192.168.116.1. 0101022522|app1 |3|00| DNS server is 167.206.254.2. 0101022522|app1 |3|00| DNS alternate server is 167.206.254.1. 0101022522|cfg |3|00|Beginning to provision phone 0101022522|dns |3|00|DNS lookup for 'pbxny.domainname.com'(67.221.4.214) TTL=618 0101022522|copy |3|00|'http://501:****@pbxny.domainname.com/2345-11402-001.bootrom.ld' from 'pbxny.domain name.com(67.221.4.214)' 0101022522|cfg |3|00|Image 2345-11402-001.bootrom.ld has not changed 0101022522|copy |3|00|buffered_write: transfer Terminated on entry. Return 0 0101022522|copy |3|00|Download of '2345-11402-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1) 0101022522|cfg |3|00|Downloaded bootROM is identical to current version 4.1.2 0101022523|copy |3|00|'http://501:****@pbxny.domainname.com/0004f21dcb28.cfg' from 'pbxny.domainname(ip address)' 0101022523|copy |3|00|Download of '0004f21dcb28.cfg' succeeded on attempt 1 (addr 1 of 1) 0101022523|copy |3|00|'http://501:****@pbxny."domainname".com/2345-11402-001.sip.ld' from 'pbxny.domainname.com(ip address)' 0101022523|cfg |3|00|Image 2345-11402-001.sip.ld has not changed 0101022523|copy |3|00|buffered_write: transfer Terminated on entry. Return 0 0101022523|copy |3|00|Download of '2345-11402-001.sip.ld' succeeded on attempt 1 (addr 1 of 1) 0101022523|cfg |3|00|Downloaded application image is identical to current version 0101022523|cfg |3|00|Phone successfully provisioned 0101022523|app1 |3|00|Application, load: Type=SIP, Version=3.1.1.0137 06-Nov-08 16:16 0101022527|app1 |4|00|Loaded application sip.ld successfully, errors 0x0. 0101022527|app1 |6|00|Uploading boot log, time is MON JAN 01 02:25:27 2001 [7] 2009/02/06 15:28:34: Close TFTP port 4833 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 6, 2009 Report Share Posted February 6, 2009 [7] 2009/02/06 15:28:34: Close TFTP port 4833 Did you select HTTP in the server menu of the phone? It should not generate a TFTP link at all... Quote Link to comment Share on other sites More sharing options...
hosted Posted February 7, 2009 Report Share Posted February 7, 2009 for some reason i am getting the following error when trying to provision the phone remotely!! 0101015549|copy |3|00|tftpLib error: tftp transfer failed: error 0x4b0008 0101015549|copy |4|00|Download of '2345-11402-001.bootrom.ld' FAILED on attempt 1 this error is normal, i though. if that bootrom already exists on the polycom it will cancel the download. so it doesnt need to download it. if you are at the location of the remote user open a DOS prompt and try to tftp the file to your laptop. this will tell if it its a NAT problem. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted February 8, 2009 Author Report Share Posted February 8, 2009 this error is normal, i though. if that bootrom already exists on the polycom it will cancel the download. so it doesnt need to download it. if you are at the location of the remote user open a DOS prompt and try to tftp the file to your laptop. this will tell if it its a NAT problem. Hi how do i do that? is the problem with NAT on the remote phones end or on the Phone System end? please advise asap as i am going out of the country this week and need this to be working before i leave! thank you Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted February 9, 2009 Author Report Share Posted February 9, 2009 Hi how do i do that? is the problem with NAT on the remote phones end or on the Phone System end? please advise asap as i am going out of the country this week and need this to be working before i leave! thank you Can anyone help me with this???? i also see the following in the log [6] 2009/02/09 15:00:40: PnP: Receive 0004f21d3130-app.log: 0207161244|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0207161404|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209073547|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209083507|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209090729|net |4|02|rtosNetwork: netwTask() - Can't find associated CCB! 0209093821|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209094520|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209094700|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209095631|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209101004|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209101035|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209102439|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209102619|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209102720|net |4|02|rtosNetwork: netwTask() - Can't find associated CCB! 0209102722|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209103221|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209103351|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209103539|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209103609|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209104513|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209104535|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209104656|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209110530|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209114549|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209114618|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209115023|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209115223|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209115846|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209120543|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209120639|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209120946|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209121936|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209122458|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209123934|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209131901|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209131953|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209132208|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209132631|net |4|02|rtosNetwork: netwTask() - Can't find associated CCB! 0209140919|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209141727|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209142953|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209143052|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209143407|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records 0209145636|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records please advise ASAP Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 10, 2009 Report Share Posted February 10, 2009 Did you check what is set as the outbound proxy on the Polycom phone? (Maybe it is set to 'localhost') Can anyone help me with this???? i also see the following in the log [6] 2009/02/09 15:00:40: PnP: Receive 0004f21d3130-app.log: 0209145636|sip |4|02|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'localhost' found no records please advise ASAP Quote Link to comment Share on other sites More sharing options...
hosted Posted February 10, 2009 Report Share Posted February 10, 2009 if you are using PNP configuration from pbxnsip... do not set your domain to localhost. set it to the Internal/External IP of the PBX.. If you are using PNP configuration and the PBX is on an internal IP you will have to go to the WEB page of the phone and configure it manually for the External IP for all remote IP Phones. It would be nice if pbxnsip had a field to specifiy if the phone is internal or external to properly build the PNP tftp files... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 10, 2009 Report Share Posted February 10, 2009 It would be nice if pbxnsip had a field to specifiy if the phone is internal or external to properly build the PNP tftp files... Nono. The PBX must find that out automatically, and it is possible. The routing table of the PBX make that possible. I believe in this current case there must be something wrong with the setup. We are trying to get a login and find out what the problem is. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.