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no ringback tone for incoming calls


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Despite the file being under audio_de callers are not hearing a ringing tone when calling in. What am I to do?


Check if the file audio_de/ringback.wav is there.


Some service providers are using software that is not able to deal with media when the SIP call is not connected yet. On the trunk there is a settings called "Ringback": try chaning it to "Message 180".

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  • 1 month later...


I seem to have the same issue.


I checked for the ringback.wav. It is in the folder. I tried the Message 180. I still hear no ringing nor message 180.


I am using BroadVox.




Can you please explain the call scenario? Generally, the caller should hear the ringback if the "180" is set.

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