user Input *

[pbxuser911]

Can i use * as a user input and have the destination be another Account? currently i have it set up but when i press * nothing happens, just silence

[Vodia support]

Can i use * as a user input and have the destination be another Account? currently i have it set up but when i press * nothing happens, just silence

 

Not Clear on this you want to use * as an Extension?

[pbxuser911]

* for the user input on a Auto Attendant

[Vodia support]

Not Clear on this you want to use * as an Extension?

 

 

I know when you press * during an announcement it will take to "please press your extension number"

[pbxuser911]

I dont understand your answer

 

this customer wants to use * as a Input and have the destination be an account

[Vodia support]

I dont understand your answer

 

this customer wants to use * as a Input and have the destination be an account

 

 

Not sure that will work, if you add an asterisk and then a extension. it will act more like a feature code.

[pbxuser911]

can you actually confirm yes or no? i attempted and it wouldn't work,

if you want to also use * to dial a start code, then maybe we can use *# and it will act just as if its another input and times out if nothing else but 8 was entered then it will redirect tot hat destination

customer already ordered professional IVR recordings and it has the "press star to return to the previous menu" and pressing * doesn't do anything

[Vodia PBX]

can you actually confirm yes or no? i attempted and it wouldn't work,

if you want to also use * to dial a start code, then maybe we can use *# and it will act just as if its another input and times out if nothing else but 8 was entered then it will redirect tot hat destination

customer already ordered professional IVR recordings and it has the "press star to return to the previous menu" and pressing * doesn't do anything

 

No this will not work. "*" has a hardcoded meaning in the auto attendant. It will be very difficult to change that.