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Polycom DST Issue


Friedom-Tech
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Hi,

 

i have a bunch of customers using Polycom phones and every time there is a DST change I get complaints for around a week that the time on their phones is wrong because the time is changing based on the old dates for time change.

 

is there any easy way for me to update the DST date changes in all phones without having to manually log in to each and every one? (around 2-300)???

 

please advise.

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This is in timezones.xml:

 

  <zone name="EDT">
<description>Eastern Time Zone</description>
<gmt_offset>-18000</gmt_offset>
<dst_offset>3600</dst_offset>
<dst_start_day_of_week>1</dst_start_day_of_week>
<dst_start_month>3</dst_start_month>
<dst_start_time>02:00</dst_start_time>
<dst_start_week_of_month>2</dst_start_week_of_month>
<dst_stop_day_of_week>1</dst_stop_day_of_week>
<dst_stop_month>11</dst_stop_month>
<dst_stop_time>02:00</dst_stop_time>
<dst_stop_week_of_month>1</dst_stop_week_of_month>
 </zone>

 

Not sure if that reflects the 14th?

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This is in timezones.xml:

 

  <zone name="EDT">
<description>Eastern Time Zone</description>
<gmt_offset>-18000</gmt_offset>
<dst_offset>3600</dst_offset>
<dst_start_day_of_week>1</dst_start_day_of_week>
<dst_start_month>3</dst_start_month>
<dst_start_time>02:00</dst_start_time>
<dst_start_week_of_month>2</dst_start_week_of_month>
<dst_stop_day_of_week>1</dst_stop_day_of_week>
<dst_stop_month>11</dst_stop_month>
<dst_stop_time>02:00</dst_stop_time>
<dst_stop_week_of_month>1</dst_stop_week_of_month>
 </zone>

 

Not sure if that reflects the 14th?

 

Not sure <dst_start_week_of_month>2</dst_start_week_of_month> - start from today. Maybe they can change 2 to 3 in the timezones.xml and keep it in the 'html' folder & restart the PBX. Not sure that is the right thing to do as we are also on Eastern Time Zone & not seeing this issue.

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This is in timezones.xml:

 

  <zone name="EDT">
<description>Eastern Time Zone</description>
<gmt_offset>-18000</gmt_offset>
<dst_offset>3600</dst_offset>
<dst_start_day_of_week>1</dst_start_day_of_week>
<dst_start_month>3</dst_start_month>
<dst_start_time>02:00</dst_start_time>
<dst_start_week_of_month>2</dst_start_week_of_month>
<dst_stop_day_of_week>1</dst_stop_day_of_week>
<dst_stop_month>11</dst_stop_month>
<dst_stop_time>02:00</dst_stop_time>
<dst_stop_week_of_month>1</dst_stop_week_of_month>
 </zone>

 

Not sure if that reflects the 14th?

 

It does reflect the 14th because it shows <dst_start_week_of_month>2</dst_start_week_of_month> which is the second week of the month.

 

where do i find this file and how can i modify it so that i will push out to all phones on reboot?

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The PBX gets the timezones from its own file. Using the OS does not really help, it will essentially just the time in the current time zone. Linux has a kind of database for this, but that does not help you if you want to offer the same service in Windows. Plus every phone wants it in a different way. So we started our own little timezone collection. At least it is stored in a XML file and changes are easy.

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