Shailesh Posted April 7, 2010 Report Share Posted April 7, 2010 Cannot login or log out agents. I have used the LOGIN/LOGOUT button and the star codes *64 or *65 I also tried entering the Agent Group Number after the star code. All I get is this message : "This feaure is not available at this time" I also tried the MENU button on the phone and select Agent Login/Logout All in vain.....the login button stays lit up on the SNOM phone. And stays lit up, no matter what I do. UNLESS I TAKE THE EXTENSION OFF THE AGENT GROUP AND RESTART THE PHONE. Hardware details : SNOM320 Phone PBXNSIP TS12100 Appliance with Ver 4 The ACD and call queuing works great though. But the Agents wants to go for a short break....real bad.....:-) Help. ( I know I may be missing something really stupid here, but this new version doesnt even have LOGIN options in the Extension Menu anymore !! ) Quote Link to comment Share on other sites More sharing options...
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