shopcomputer Posted April 13, 2010 Report Share Posted April 13, 2010 I added 17185551212 as an alias on a extension, the PBX changed it to718-555-1212 5] 2010/04/13 18:56:05: Identify trunk (IP address/port and domain match) 5 [5] 2010/04/13 18:56:05: Trunk Voip Innovation Global (global) sends call to 17185551212 in domain pbx.company.com [5] 2010/04/13 18:56:05: Trunk call: Could not identify user If I have the carrier send it without the 1 it works, however they prefer sending with the 1. Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 15, 2010 Report Share Posted April 15, 2010 I added 17185551212 as an alias on a extension, the PBX changed it to718-555-1212 5] 2010/04/13 18:56:05: Identify trunk (IP address/port and domain match) 5 [5] 2010/04/13 18:56:05: Trunk Voip Innovation Global (global) sends call to 17185551212 in domain pbx.company.com [5] 2010/04/13 18:56:05: Trunk call: Could not identify user If I have the carrier send it without the 1 it works, however they prefer sending with the 1. What is set in the domain country code? Also, on the trunk page has a setting called "Rewrite global numbers". Maybe you can choose 11-digit option. Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted April 15, 2010 Author Report Share Posted April 15, 2010 What is set in the domain country code? Also, on the trunk page has a setting called "Rewrite global numbers". Maybe you can choose 11-digit option. We have those set, that does not affect incoming calls, it only affects utbound dial plan. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 16, 2010 Report Share Posted April 16, 2010 We have those set, that does not affect incoming calls, it only affects utbound dial plan. If you choose "1" as the country code, the PBX starts to interpret numbers. IMHO a great feature. You should give it a try. When in the dialplan, all numbers are presented in the "regular" way, which is 10 digits for national numbers and 011* for international numbers. Also, account alias numbers are automatically interpreted as 10-digit numbers. Quote Link to comment Share on other sites More sharing options...
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