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Add Black List *92


YSJ3010
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Well adding your own extension to the black list may not be that useful. But the feature black/white list the last caller. Maybe we can avoid blacklisting the own extension.

 

i tried to blacklist the last caller well the pbx stayed 101 (my ext number) has bin added to the black list (not the last caller)

 

please advise

 

 

 

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  • 2 months later...

the black list works for me when I manually put them in the address book.. but how does it work when you on a call?

 

If I press *92 after the call it says feature not available. if I put the caller on hold and *92 same thing.

 

what am i doing wrong?

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  • 1 year later...

Hello,

 

I realized that if the extension called directly, caller's number is written to Call Return field. But the call comes from the Agent Group (Queue), the caller's number is not written to Call Return field. So, you could not add this number to black list.

 

I want to add this number to black list. How can I do this?

 

Thanks.

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Hello,

 

I realized that if the extension called directly, caller's number is written to Call Return field. But the call comes from the Agent Group (Queue), the caller's number is not written to Call Return field. So, you could not add this number to black list.

 

I want to add this number to black list. How can I do this?

 

Thanks.

 

Any solution?

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