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Add Black List *92

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Well adding your own extension to the black list may not be that useful. But the feature black/white list the last caller. Maybe we can avoid blacklisting the own extension.

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Well adding your own extension to the black list may not be that useful. But the feature black/white list the last caller. Maybe we can avoid blacklisting the own extension.

 

i tried to blacklist the last caller well the pbx stayed 101 (my ext number) has bin added to the black list (not the last caller)

 

please advise

 

 

 

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after a added a caller to the black list (*92) when the caller tried calling the System says that this ext does not except private callers

 

i think it a wrong recording

 

 

Thanks

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the black list works for me when I manually put them in the address book.. but how does it work when you on a call?

 

If I press *92 after the call it says feature not available. if I put the caller on hold and *92 same thing.

 

what am i doing wrong?

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If you login to the user portal and check the "Status->General: Call return", do you see any number?

Basically, when you dial *92 (if that is your black list star code), PBX will add the number on the "call return" field to the black list.

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so we have to be logged into the user portal?

 

I was thinking it would be nice if I hung up the bad caller and did *92 and it blacklisted the last call kind of thing.

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No no, that was just a clue to see if there is anything in the "Call return" field to be blacklisted.. If there is nothing, then you will hear the message that you are hearing.

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Hello,

 

I realized that if the extension called directly, caller's number is written to Call Return field. But the call comes from the Agent Group (Queue), the caller's number is not written to Call Return field. So, you could not add this number to black list.

 

I want to add this number to black list. How can I do this?

 

Thanks.

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Hello,

 

I realized that if the extension called directly, caller's number is written to Call Return field. But the call comes from the Agent Group (Queue), the caller's number is not written to Call Return field. So, you could not add this number to black list.

 

I want to add this number to black list. How can I do this?

 

Thanks.

 

Any solution?

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