samfiller Posted August 4, 2011 Report Share Posted August 4, 2011 Hello, I am trying to initiate a call from my computer. I thought the easiest way would be through HTTP Example: http://my.pbx.com/remote_call.htm?user=123%40my.pbx.com&connect=true&dest=123456789&auth=123%40my.pbx.com%3Asecret Two issues I was having 1) if connect=true is set (which I need) then external calls will not work, my phone rings i pick it up the call starts and dies. I found that from my extension to another internal extension there is no issue. 2) my screen comes up with my extension calling myself. Does anyone know what I could do about issue 1 that is the more important one, and is there a work around for number 2? OR do I need to move to CSTA to use Makecall? I dont know the first thing about CSTA and would not know where to start for this simple project. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 5, 2011 Report Share Posted August 5, 2011 There is a snom App coming out for Windows that could make your life easier there. PM pbx_support for a link. Quote Link to comment Share on other sites More sharing options...
samfiller Posted August 5, 2011 Author Report Share Posted August 5, 2011 Snom ONE, Thank you for your insight, that would definitely be useful. But I am trying to integrate the PBX into our CRM. Is there anything else I can try? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 7, 2011 Report Share Posted August 7, 2011 The URL method is a simple way to get the click-to-dial functionality done. However, if you want to do serious integration, a look a CSTA is a good idea. There you have much more control about the device, and you also have the chance to see incoming calls. Quote Link to comment Share on other sites More sharing options...
samfiller Posted August 7, 2011 Author Report Share Posted August 7, 2011 Any help anyone can provide on the Makecall CSTA. Thank you, Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 8, 2011 Report Share Posted August 8, 2011 There were a couple of discussions on the forum about this already, you may use the search-engine-of-your-choice to find some tips. http://wiki.snomone.com/index.php?title=CSTA_api also has some important information. The CSTA specification is publically available. Quote Link to comment Share on other sites More sharing options...
samfiller Posted August 8, 2011 Author Report Share Posted August 8, 2011 Thank you again, On doing a search of the word Makecall I pulled up 6 finds. All 6 finds mentioned the word Makecall none actually were on the subject of implantation of Makecall. As to the wiki page you linked to,I dont see Documentation on implementation merely a list of available or will be available features. Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 8, 2011 Report Share Posted August 8, 2011 Please take a look at these specifications - TR-087, ECMA-323 & ECMA-354 Quote Link to comment Share on other sites More sharing options...
reco Posted April 20, 2012 Report Share Posted April 20, 2012 i am having the same issue. any news here? http://forum.snomone.com/index.php?/topic/5904-remote-call-initiation-on-45-swapping-headers-if-connectfalse/ Quote Link to comment Share on other sites More sharing options...
pbx support Posted April 20, 2012 Report Share Posted April 20, 2012 Yes, found the issue and fixed it. Will be part of the next release. Quote Link to comment Share on other sites More sharing options...
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