mattlandis Posted August 12, 2011 Report Share Posted August 12, 2011 chasing random bad calls with snom ONE is not satisfactory. How much effort would it be for snom ONE to have a star code for a user to report a bad call. Then ALL the details of the previous call would be emailed to the admin. what do you think? If you tell user to email or call you they never send what you need anyway...and you just get a lot of whining and little substance. thanks matt Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted August 13, 2011 Report Share Posted August 13, 2011 That's a great suggestion, I second this! The feature should be either implemented as star code or as button function which could be assigned to the phone. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 14, 2011 Report Share Posted August 14, 2011 We have some of these features here and there. For example, when the PBX disconnects a call because of one-way audio, it does send a email with the SIP trace attached. But for regular call clearing, there is no special report being send. Quote Link to comment Share on other sites More sharing options...
marsbewohner Posted August 15, 2011 Report Share Posted August 15, 2011 And that's why we're asking for such a feature Quote Link to comment Share on other sites More sharing options...
mattlandis Posted August 16, 2011 Author Report Share Posted August 16, 2011 snom: thanks for feedback. any idea if realistic to implement? thanks. (with this latest loudstatic/srtp issue the issue is very random...) take care, Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 17, 2011 Report Share Posted August 17, 2011 If there was intermittent audio problem, it is very difficult to resolve by looking at the SIP trace. Best is to run some network tracer to figure out what is going on. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted August 17, 2011 Author Report Share Posted August 17, 2011 this could be other issue as well. Quote Link to comment Share on other sites More sharing options...
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