shopcomputer Posted February 19, 2012 Report Share Posted February 19, 2012 I have a snom 760 which autoprovisiong is adding 2 extra identities that do not belong there. This is a remote phone being provisioned using the http://ipaddress/prov/snom760.htm. The Qos/security has 201 for the http client, and has the domain provisioning password, and we expect it to be provisioned for 201 only. And it worked fine till last week. However the phone is being provisioned for 201, 219 and 234. I tried removing the identities, deleting contents of the generated forders, however after rebooting the phone they reappear. I verified the phones's MAC address is not listed on the registration tab of these extensions. The snom_820_phone xml file shows all 3 identities. The only thing I can think of, however I don't know why this will happen, these 3 users share 1 m9 base station, the MAC address of the base station is listed on the registration tab of these 3 users, and provisions successfully. I don't see why this will intefere with the 760 provisioning. This user has a 720 too which is on premise which is not being affected with this issue. Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 21, 2012 Report Share Posted February 21, 2012 Did you delete this generated file that contains all 3 identities and rebooting the phone? The 7xx phones actually can do the PnP using the built in certificate too. I doubt the certificate has all 3 MAC addresses. Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted February 22, 2012 Author Report Share Posted February 22, 2012 Did you delete this generated file that contains all 3 identities and rebooting the phone? The 7xx phones actually can do the PnP using the built in certificate too. I doubt the certificate has all 3 MAC addresses. I deleted the generated files, it gets recreated with all 3 identities. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 22, 2012 Report Share Posted February 22, 2012 Is there something dangling in the MAC table (in the working directory)? Maybe something got screwed up. Try to overwrite the MAC address by changing it to a dummy MAC, hit save, then put the old MAC back, hit save. Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted February 23, 2012 Author Report Share Posted February 23, 2012 I deleted the generated files, it gets recreated with all 3 identities. Something seriously wrong, I removed all mac addresses from the extension 201, rebooted the phone, the generated file was created good. I put back the mac addresses on 201, rebooted the phone, the generated file was created no good again. it had extension 201, 219 and 234 again. and also added a 4th. ext 309. Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 23, 2012 Report Share Posted February 23, 2012 what version of PBX and phone are you running? Is this a single domain or multidomain PBX? Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted February 23, 2012 Author Report Share Posted February 23, 2012 what version of PBX and phone are you running? Is this a single domain or multidomain PBX? PBX 4.5.1030 Phone 760 8.7.3.5 single domain. Quote Link to comment Share on other sites More sharing options...
pbx support Posted February 24, 2012 Report Share Posted February 24, 2012 Could you please PM the login info? We will take a look it to see if get some clues. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 24, 2012 Report Share Posted February 24, 2012 The problem seems to be related to a snom m9 that streched over a couple of extensions that also have other phones provisioned. This kind of "glues" everything together. I remember there was a reason for that; but I just can't recall why. Quote Link to comment Share on other sites More sharing options...
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